Learning Innovation and Community Manager

Saïd Business School, University of Oxford; Oxford; On-site; GBP 49,000 - 58,000; Full time

Job summary

Saïd Business School, University of Oxford, seeks a Learning Innovation and Community Manager to build and nurture academic and practitioner communities for our Executive Education portfolio.

You will collaborate with the Learning Innovation and Community Director to engage senior academics, coordinate onboarding, and drive improvements across systems and processes to deliver exceptional contributor experiences.

Qualifications

• Proven experience managing complex stakeholder relationships and communities.
• Excellent communication, influencing and interpersonal skills.
• Ability to coordinate multiple priorities with strong attention to detail.
• Experience improving systems or processes to enhance effectiveness.
• Strong organisational and project management skills.
• Collaborative and proactive approach across teams.
• Commercial awareness and understanding of how stakeholder engagement supports success.
• Experience in higher education or executive education is advantageous.

Responsibilities

• Identify and engage leading academic and practitioner expertise for Executive Education programmes.
• Coordinate contributor selection and onboarding to ensure an outstanding experience from engagement through to programme delivery.
• Develop initiatives that build an inclusive, connected and collaborative contributor community.
• Act as a trusted partner to colleagues across Executive Education, working with client, product, commercial and programme delivery teams.
• Build and maintain strong relationships with academics, practitioners and internal stakeholders across Oxford and beyond.
• Drive improvements to systems, processes and operational workflows to enhance efficiency, consistency and stakeholder experience.
• Support strategic initiatives that strengthen the School's contributor network and learning innovation capabilities.

Skills

Relationship building

Stakeholder management

Communication

Project management

Process improvement

Organisational skills

Collaborative approach

Commercial awareness

Higher education experience

Job description

Grade 8: £49,119 - £58,265 per annum including the Oxford University Weighting of £1,730 per annum

Permanent, full time (37.5 hours per week)

At Saïd Business School, University of Oxford, we believe that exceptional Executive Education programmes are built on exceptional people. We work with organisations and leaders from around the world to create transformative learning experiences that inspire change, develop capability and deliver lasting impact.

We are seeking a Learning Innovation and Community Manager to play a central role in building, nurturing and strengthening the academic and professional communities that underpin our world-class Executive Education portfolio.

The Role

This is a highly collaborative and relationship-focused position at the heart of Executive Education. Working closely with the Learning Innovation and Community Director, you will help identify, engage and support the outstanding academics, practitioners and thought leaders who contribute to our programmes.

You will be responsible for developing thriving contributor communities, fostering meaningful engagement and ensuring that the right expertise is matched to the right opportunities. Alongside relationship management, you will drive continuous improvement across systems, processes and ways of working to create an exceptional experience for contributors and colleagues alike.

This is an exciting opportunity for someone who enjoys working with diverse stakeholders, influencing without direct authority and making a visible impact on programme quality and organisational effectiveness.

Key Responsibilities

• Identify and engage leading academic and practitioner expertise for Executive Education programmes.
• Coordinate contributor selection and onboarding processes, ensuring an outstanding experience from initial engagement through to programme delivery.
• Develop and support initiatives that build an inclusive, connected and collaborative contributor community.
• Act as a trusted partner to colleagues across Executive Education, working closely with client, product, commercial and programme delivery teams.
• Build and maintain strong relationships with academics, practitioners and internal stakeholders across Oxford and beyond.
• Drive improvements to systems, processes and operational workflows to enhance efficiency, consistency and stakeholder experience.
• Support strategic initiatives that strengthen the School's contributor network and learning innovation capabilities.

About You

• You are a confident relationship-builder who enjoys working with a wide range of stakeholders and can quickly establish credibility with senior academics, practitioners and business leaders.
• You will bring:
• Proven experience managing complex stakeholder relationships and communities.
• Excellent communication, influencing and interpersonal skills.
• The ability to coordinate multiple priorities and projects simultaneously while maintaining exceptional attention to detail.
• Experience improving systems, processes or operational practices to enhance effectiveness and user experience.
• Strong organisational and project management skills.
• A collaborative and proactive approach, with the confidence to work across teams and functions.
• Commercial awareness and an understanding of how high-quality stakeholder engagement contributes to organisational success.
• Experience within higher education, executive education, learning and development, professional services, consulting or a similarly complex stakeholder environment would be advantageous.

Why Join Us?

Saïd Business School is a vibrant and innovative business school embedded within the University of Oxford. We are committed to developing leaders who will make a positive difference in the world and to creating an environment where our people can thrive.

You’ll join a talented and supportive team, work with world-leading academics and practitioners, and contribute to learning experiences that have a global impact.

Our Commitment to Diversity and Inclusion

At Saïd Business School, we believe in fostering a diverse and inclusive environment where everyone can thrive. We welcome applications from people of all backgrounds and communities and value the unique perspectives and experiences they bring.

Join us in building a more equitable future where diversity is celebrated, inclusion is championed and everyone has the opportunity to succeed.

Further information about this role can be found in the job description.

First interview

Monday 19 October

Second interview

Thursday 5 November

In person at Park End Street, 75 minutes per candidate

About Us

You must have the Right to Work within the UK as this position may not amount to enough points under the points-based immigration system in the UK.

We offer very generous benefits, some of which are:

• Generous holiday allowance of 38 days including bank holidays
• Membership of the Oxford staff pension scheme
• Discounted bus travel
• Subsidised onsite catering
• Plus, many other University benefits

Closing date is Tuesday 22 September at 12 noon.