Learning Innovation and Community Manager

SBS Careers; Oxford; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

University pension

38 days holiday

Bus travel discount

Catering on-site

Cycle loan

Plus university benefits

Job summary

Saïd Business School at the University of Oxford is seeking a Learning Innovation and Community Manager to build and strengthen academic and professional communities that underpin our Executive Education portfolio.

You will collaborate with the Learning Innovation and Community Director to engage academics and practitioners, coordinate contributor onboarding, and drive improvements across systems to deliver an exceptional experience.

Qualifications

• Proven ability to manage complex stakeholder relationships and communities.
• Excellent communication and interpersonal skills.
• Ability to coordinate multiple priorities with strong attention to detail.
• Experience improving systems, processes or workflows to enhance user experience.
• Strong organisational and project management capabilities.
• Collaborative, proactive approach across teams and functions.

Responsibilities

• Identify and engage leading academic and practitioner expertise for Executive Education programmes.
• Coordinate contributor selection and onboarding to ensure an outstanding experience from engagement to delivery.
• Develop initiatives that build an inclusive, connected contributor community.
• Partner with colleagues across Oxford’s Executive Education, working with client, product, commercial and programme delivery teams.
• Maintain strong relationships with academics and internal stakeholders across Oxford and beyond.
• Drive improvements to systems and processes to enhance efficiency and stakeholder experience.
• Support strategic initiatives that strengthen the School’s contributor network and learning innovation capabilities.

Skills

Stakeholder relationship management

Communication skills

Project management

Attention to detail

Organisational skills

Commercial awareness

Job description

About The Role

At Saïd Business School, University of Oxford, we believe that exceptional Executive Education programmes are built on exceptional people. We work with organisations and leaders from around the world to create transformative learning experiences that inspire change, develop capability and deliver lasting impact.

We are seeking a Learning Innovation and Community Manager to play a central role in building, nurturing and strengthening the academic and professional communities that underpin our world‑class Executive Education portfolio.

The Role

This is a highly collaborative and relationship-focused position at the heart of Executive Education. Working closely with the Learning Innovation and Community Director, you will help identify, engage and support the outstanding academics, practitioners and thought leaders who contribute to our programmes.

You will be responsible for developing thriving contributor communities, fostering meaningful engagement and ensuring that the right expertise is matched to the right opportunities. Alongside relationship management, you will drive continuous improvement across systems, processes and ways of working to create an exceptional experience for contributors and colleagues alike.

This is an exciting opportunity for someone who enjoys working with diverse stakeholders, influencing without direct authority and making a visible impact on programme quality and organisational effectiveness.

Key Responsibilities

• Identify and engage leading academic and practitioner expertise for Executive Education programmes.
• Coordinate contributor selection and onboarding processes, ensuring an outstanding experience from initial engagement through to programme delivery.
• Develop and support initiatives that build an inclusive, connected and collaborative contributor community.
• Act as a trusted partner to colleagues across Executive Education, working closely with client, product, commercial and programme delivery teams.
• Build and maintain strong relationships with academics, practitioners and internal stakeholders across Oxford and beyond.
• Drive improvements to systems, processes and operational workflows to enhance efficiency, consistency and stakeholder experience.
• Support strategic initiatives that strengthen the School's contributor network and learning innovation capabilities.

About You

You are a confident relationship-builder who enjoys working with a wide range of stakeholders and can quickly establish credibility with senior academics, practitioners and business leaders.

You will bring:

• Proven experience managing complex stakeholder relationships and communities.
• Excellent communication, influencing and interpersonal skills.
• The ability to coordinate multiple priorities and projects simultaneously while maintaining exceptional attention to detail.
• Experience improving systems, processes or operational practices to enhance effectiveness and user experience.
• Strong organisational and project management skills.
• A collaborative and proactive approach, with the confidence to work across teams and functions.
• Commercial awareness and an understanding of how high-quality stakeholder engagement contributes to organisational success.

Experience within higher education, executive education, learning and development, professional services, consulting or a similarly complex stakeholder environment would be advantageous.

Why Join Us?

Saïd Business School is a vibrant and innovative business school embedded within the University of Oxford. We are committed to developing leaders who will make a positive difference in the world and to creating an environment where our people can thrive.

You'll join a talented and supportive team, work with world-leading academics and practitioners, and contribute to learning experiences that have a global impact.

Our Commitment to Diversity and Inclusion

At Saïd Business School, we believe in fostering a diverse and inclusive environment where everyone can thrive. We welcome applications from people of all backgrounds and communities and value the unique perspectives and experiences they bring.

Join us in building a more equitable future where diversity is celebrated, inclusion is championed and everyone has the opportunity to succeed.

Further information about this role can be found in the job description.

The interview dates and arrangements are as follows:

First interview
Monday 19 October
Online, 60 minutes per candidate

Second interview
Thursday 5 November
In person at Park End Street, 75 minutes per candidate

About Us

You must have the Right to Work within the UK as this position may not amount to enough points under the points-based immigration system in the UK.

Further information on this role can be found in the job description.

Benefits

• Generous holiday allowance of 38 days including bank holidays
• Hybrid working
• Membership of the Oxford staff pension scheme
• Discounted bus travel
• Subsidised onsite catering
• Cycle loan scheme
• Plus, many other University benefits