Learning Innovation and Community Manager

University of Oxford; Oxford; On-site; GBP 49,000 - 58,000; Full time

Job summary

Saïd Business School, University of Oxford, invites applications for a Learning Innovation and Community Manager to build, nurture and strengthen the academic and professional communities that underpin our Executive Education portfolio. You will identify, engage and support leading academics, practitioners and thought leaders to contribute to our programmes.

Working closely with the Learning Innovation and Community Director, you will develop inclusive contributor communities, coordinate

Qualifications

• Proven experience managing complex stakeholder relationships and communities.
• Excellent communication, influencing and interpersonal skills.
• Strong organisational and project management skills, with the ability to manage multiple priorities while maintaining exceptional attention to detail.
• Experience improving systems, processes or operational practices to enhance effectiveness and user experience.
• A collaborative, proactive approach and the confidence to work across teams and functions.
• Commercial awareness and an understanding of how high-quality stakeholder engagement contributes to organisational success.
• Experience within higher education, executive education, learning and development, professional services, consulting or a similarly complex stakeholder environment would be advantageous.

Responsibilities

• Identify and engage leading academic and practitioner expertise for Executive Education programmes.
• Coordinate contributor selection and onboarding, ensuring an excellent experience from initial engagement through to programme delivery.
• Develop initiatives that build an inclusive, connected and collaborative contributor community.
• Build and maintain strong relationships with academics, practitioners and internal stakeholders across Oxford and beyond.
• Act as a trusted partner to colleagues across Executive Education, working closely with client, product, commercial and programme delivery teams.
• Improve systems, processes and operational workflows to enhance efficiency, consistency and stakeholder experience.
• Support strategic initiatives that strengthen the School's contributor network and learning innovation capabilities.

Skills

Relationship management

Stakeholder engagement

Communication

Project management

Attention to detail

Interpersonal skills

Job description

About the Role

At Saïd Business School, University of Oxford, we believe exceptional Executive Education programmes are built on exceptional people. We work with organisations and leaders around the world to create transformative learning experiences that inspire change, develop capability and deliver lasting impact. We are seeking a Learning Innovation and Community Manager to play a central role in building, nurturing and strengthening the academic and professional communities that underpin our world-class Executive Education portfolio.

The Role

This is a highly collaborative, relationship-focused role at the heart of Executive Education. Working closely with the Learning Innovation and Community Director, you will identify, engage and support the outstanding academics, practitioners and thought leaders who contribute to our programmes. You will develop thriving contributor communities, foster meaningful engagement and ensure the right expertise is matched to the right opportunities. Alongside relationship management, you will drive continuous improvement across systems, processes and ways of working, creating an exceptional experience for contributors and colleagues alike. This is an exciting opportunity for someone who enjoys working with diverse stakeholders, influencing without direct authority and making a visible impact on programme quality and organisational effectiveness.

Key Responsibilities

• Identify and engage leading academic and practitioner expertise for Executive Education programmes.
• Coordinate contributor selection and onboarding, ensuring an excellent experience from initial engagement through to programme delivery.
• Develop initiatives that build an inclusive, connected and collaborative contributor community.
• Build and maintain strong relationships with academics, practitioners and internal stakeholders across Oxford and beyond.
• Act as a trusted partner to colleagues across Executive Education, working closely with client, product, commercial and programme delivery teams.
• Improve systems, processes and operational workflows to enhance efficiency, consistency and stakeholder experience.
• Support strategic initiatives that strengthen the School's contributor network and learning innovation capabilities.

About You

You are a confident relationship-builder who enjoys working with a wide range of stakeholders and can quickly establish credibility with senior academics, practitioners and business leaders. You will bring:

• Proven experience managing complex stakeholder relationships and communities.
• Excellent communication, influencing and interpersonal skills.
• Strong organisational and project management skills, with the ability to manage multiple priorities while maintaining exceptional attention to detail.
• Experience improving systems, processes or operational practices to enhance effectiveness and user experience.
• A collaborative, proactive approach and the confidence to work across teams and functions.
• Commercial awareness and an understanding of how high-quality stakeholder engagement contributes to organisational success.
• Experience within higher education, executive education, learning and development, professional services, consulting or a similarly complex stakeholder environment would be advantageous.

Why Join Us?

Saïd Business School is a vibrant and innovative business school embedded within the University of Oxford. You’ll join a talented and supportive team, work with world-leading academics and practitioners, and contribute to learning experiences that have global impact.

Our Commitment to Diversity and Inclusion

We are committed to creating a diverse and inclusive environment where everyone can thrive. We welcome applications from people of all backgrounds and value the unique perspectives and experiences they bring. Join us in building a more equitable future where diversity is celebrated, inclusion is championed and everyone has the opportunity to succeed.

£49,119 to £58,265 per annum -Grade 8