Learning Experience & Onboarding Coordinator

UKAS; Staines-upon-Thames; On-site; GBP 25,000 - 36,000; Full time

Job summary

UKAS is seeking a proactive Learning & Development Coordinator to support engaging and effective learning experiences for colleagues across the business. You will work closely with HR and subject matter experts to coordinate activities, develop content and improve induction programmes.

You will administer the LMS, maintain records, and analyse learning needs and outcomes to drive continuous improvement while ensuring confidentiality and compliance with UKAS policies.

Qualifications

• Experience coordinating learning, training or people-development activities.
• Experience administering a Learning Management System or similar platform.
• Excellent organisational skills and ability to manage competing priorities.
• Strong written and verbal communication with colleagues and external providers.
• Proactive problem-solving and continuous improvement mindset.
• Good administrative and analytical skills with record keeping and reporting.
• Ability to handle confidential information professionally.
• Interest in learning and development and digital learning solutions.

Responsibilities

• Coordinate learning activities across UKAS, maintaining the organisation-wide training calendar and liaising with internal stakeholders and external providers.
• Develop engaging learning content by working with subject matter experts to design and review face-to-face, virtual and digital learning materials.
• Support induction and onboarding, coordinating arrangements for new employees and delivering initial training for Assessment Managers and Technical Assessors.
• Administer the Learning Management System (LMS) and maintain accurate employee learning records.
• Support training needs analysis by collecting requirements from performance reviews and organisational priorities.
• Monitor and evaluate learning by coordinating feedback, analysing results and producing reports.
• Manage learning administration, including enquiries, course information, purchase orders and invoices.
• Coordinate training logistics, arranging venues, rooms, equipment and refreshments.

Skills

Coordinating learning activities

LMS administration

Organisational skills

Communication skills

Problem solving

Analytical skills

Tools

LMS

Job description

UKAS is seeking a proactive Learning & Development Coordinator to support engaging and effective learning experiences for colleagues across the business. You will work closely with HR and subject matter experts to coordinate activities, develop content and improve induction programmes.

You will administer the LMS, maintain records, and analyse learning needs and outcomes to drive continuous improvement while ensuring confidentiality and compliance with UKAS policies.