Learning and Development Coordinator

UKAS; Staines-upon-Thames; On-site; GBP 25,000 - 36,000; Full time

Job summary

UKAS is seeking a proactive Learning & Development Coordinator to support engaging and effective learning experiences for colleagues across the business. You will work closely with HR and subject matter experts to coordinate activities, develop content and improve induction programmes.

You will administer the LMS, maintain records, and analyse learning needs and outcomes to drive continuous improvement while ensuring confidentiality and compliance with UKAS policies.

Qualifications

• Experience coordinating learning, training or people-development activities.
• Experience administering a Learning Management System or similar platform.
• Excellent organisational skills and ability to manage competing priorities.
• Strong written and verbal communication with colleagues and external providers.
• Proactive problem-solving and continuous improvement mindset.
• Good administrative and analytical skills with record keeping and reporting.
• Ability to handle confidential information professionally.
• Interest in learning and development and digital learning solutions.

Responsibilities

• Coordinate learning activities across UKAS, maintaining the organisation-wide training calendar and liaising with internal stakeholders and external providers.
• Develop engaging learning content by working with subject matter experts to design and review face-to-face, virtual and digital learning materials.
• Support induction and onboarding, coordinating arrangements for new employees and delivering initial training for Assessment Managers and Technical Assessors.
• Administer the Learning Management System (LMS) and maintain accurate employee learning records.
• Support training needs analysis by collecting requirements from performance reviews and organisational priorities.
• Monitor and evaluate learning by coordinating feedback, analysing results and producing reports.
• Manage learning administration, including enquiries, course information, purchase orders and invoices.
• Coordinate training logistics, arranging venues, rooms, equipment and refreshments.

Skills

Coordinating learning activities

LMS administration

Organisational skills

Communication skills

Problem solving

Analytical skills

Tools

LMS

Job description

UKAS is looking for a proactive and organised Learning & Development Coordinator to support the delivery of engaging, effective and consistent learning experiences for colleagues across the business.

Working closely with HR, operational training teams, subject matter experts and external learning providers, you will play a key role in coordinating learning activities, developing high-quality learning content and supporting the continuous improvement of induction and onboarding programmes.

Key responsibilities

In this varied and rewarding role, you will:

• Coordinate learning activities across UKAS, maintaining the organisation-wide training calendar, arranging course bookings and liaising with internal stakeholders and external providers.
• Develop engaging learning content by working with subject matter experts to design, update and review face-to-face, virtual and digital learning materials.
• Support induction and onboarding, coordinating arrangements for new employees and working with operational training teams to deliver induction and initial training for Assessment Managers and Technical Assessors.
• Administer the Learning Management System (LMS) and maintain accurate employee learning records, ensuring training activity is recorded and monitored effectively.
• Support training needs analysis by collating learning requirements from performance reviews, talent-development initiatives, compliance needs and wider organisational priorities.
• Monitor and evaluate learning by coordinating course feedback, analysing results and producing reports to help assess effectiveness and identify opportunities for improvement.
• Manage learning administration, including responding to enquiries, issuing course information, raising purchase orders, processing invoices and maintaining expenditure records.
• Coordinate training logistics, arranging venues, rooms, equipment and refreshments to ensure learning events run smoothly.
• Maintain confidentiality and compliance, handling employee learning records and personal information securely and in line with UKAS policies and data-protection requirements.

About you

You will be an organised, detail-oriented and collaborative individual who enjoys coordinating multiple activities and helping others develop their skills. You will bring:

• Experience of coordinating learning, training, HR or people-development activities.
• Experience of administering a Learning Management System or a comparable HR or digital learning platform.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong written and verbal communication skills, with confidence engaging with colleagues and external providers.
• A proactive approach to problem-solving and continuous improvement.
• Good administrative and analytical skills, including maintaining accurate records and producing reports.
• The ability to handle confidential information with care and professionalism.
• An interest in learning and development, digital learning solutions and creating positive learning experiences.

Please note this is a full-time role, based at our Head Office in Staines, upon-Thames

Equity, Diversity and Inclusion: Fostering a Culture of Belonging

UKAS is proud to be the United Kingdom’s National Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences.

UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation.

We welcome candidates across all types of backgrounds, circumstances and identities to support our Equity, Diversity and Inclusion (EDI) commitments.