Learning Events Co-Ordinator - Temporary

Lorien Engineering Solutions; London; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated Event Support Coordinators to assist in executing memorable events. This temporary role involves logistics coordination, customer service, and supporting instructors and speakers. Ideal candidates will have strong organizational skills and a passion for delivering excellent service. You'll work primarily on-site, ensuring a smooth experience for all participants. Join a dynamic team that values collaboration and diversity, and be part of an exciting journey to create impactful learning experiences.

Qualifications

• Experience in customer service and event support is essential.
• Strong organizational skills and ability to work in a team.

Responsibilities

• Assist with logistics coordination and participant management.
• Provide excellent customer service and support to guests.

Skills

Customer Service

Event Coordination

Communication Skills

Organizational Skills

Interpersonal Skills

Tools

Event Management Software

Job description

Job Description - Learning Events Co-Ordinator - Temporary (2500189)

Job Description

Learning Events Co-Ordinator - Temporary - ( 2500189 )

Description

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com .

We are seeking a number of dedicated and reliable On-site Event Support Coordinators to assist in the seamless execution of events for one of our clients. The ideal candidates will be energetic, organized, and passionate about providing excellent service to ensure a memorable experience for all attendees.

These are temporary positions with the following requirements:

• Roles will be required to start on Monday 16th and Monday 23rd June.
• Initially you'll work approx.. 4 -5 hours per day, increasing to 8 hours per day once the event starts
• During the first 2-3 weeks, it will be mainly remote work, with 1 or 2 visits to the client site for orientation & to arrange access passes and other details
• Once the event is live, all of the time will be on site at the client’s office in Shoe Lane, EC4A.
• All offers will be conditional and subject to successful completion of a background check

Job Summary

• Learner Assistance: Direct participants to their rooms, provide information, and respond to inquiries.
• Logistics Coordination: Help manage the flow of participants, distribute materials, and handle immediate issues or concerns.
• Instructor Support: Assist instructors and speakers with their needs:
  • • Greet speakers and direct them to be mic’ed up
    • Confirm all materials are prepared for the day (slide decks formatted/provided to appropriate team)
    • Make announcements as needed
    • Room is set up as required
    • Assist with mic running during Q&A sessions
• Catering: Ensure catering has arrived. Monitor to ensure appropriate groups are accessing. Raise any issues to event manager.
• Safety and Cleanliness: Maintain cleanliness and order in the event venue, and help enforce event rules and regulations. Escalate any safety concerns immediately.
• Customer Service: Provide excellent customer service to guests and handle any special requests or duties as assigned by the event manager.
• Event Software: Assist with real time updates to participants and agenda changes in the event management software.
• Other Duties: Perform other duties as assigned by the event manager.

Qualifications

• Previous experience in customer service and event support.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Strong organizational skills and attention to detail.
• Ability to remain calm and professional in a fast-paced environment.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.