Learning & Development Operations & Onboarding Coordinator

faculty; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Faculty is seeking an organised Learning & Development operations coordinator to ensure a seamless, data-enabled learning experience from day one. You will work in a highly collaborative, high-agency function with stakeholders and course facilitators, with a minimum 3 days per week in the London office.

You will manage onboarding, Sana platform administration, learning calendar logistics, content coordination, and continuous improvement of processes using AI tools to boost efficiency and learner

Qualifications

• Experience in Learning & Development operations or HR operations.
• Strong multi-stakeholder coordination skills.
• Comfort with digital tools and platforms (Sana/LMS).
• Familiarity with AI tools for efficiency is a plus.

Responsibilities

• Coordinate Faculty's onboarding programmes for new joiners, managing schedules, logistics, facilitators, and communications.
• Administer the Learning Experience Platform (Sana): content uploads, tagging, enrollments, troubleshooting.
• Support learning calendar and workshop logistics, invitations, materials, tracking, and surveys.
• Collaborate with Subject Matter Experts to update content and maintain brand standards.
• Utilise AI tools to streamline content creation, communications, and admin tasks.
• Produce regular LXP analytics dashboards to track engagement and compliance.
• Liaise with cross-functional teams, external partners, and facilitators for clear communication.

Skills

L&D operations

Stakeholder management

Digital literacy

Sana LMS

AI tools

Tools

Sana LMS

Job description

Faculty is seeking an organised Learning & Development operations coordinator to ensure a seamless, data-enabled learning experience from day one. You will work in a highly collaborative, high-agency function with stakeholders and course facilitators, with a minimum 3 days per week in the London office.

You will manage onboarding, Sana platform administration, learning calendar logistics, content coordination, and continuous improvement of processes using AI tools to boost efficiency and learner