Learning & Development Manager (Maternity Cover)

The Peninsula London; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A luxury hotel in London is seeking a personable Learning & Development Manager (Maternity Cover) to assist in implementing the hotel's learning and development plan. The successful candidate will have substantial experience in training and development within the luxury segment, be outgoing and detail-oriented, and possess excellent communication skills. This role is crucial in developing and nurturing internal talent.

Qualifications

• Minimum 5 years of Training and Development experience, with 3 years in a managerial role.
• Fluent in English with excellent communication skills.
• Proficiency in Microsoft Office applications is essential.

Responsibilities

• Assist in the development and implementation of the hotel's L&D plan.
• Facilitate training programs for employees.
• Identify training needs in collaboration with department heads.
• Formulate training policies and procedures.
• Develop department trainers for localized training.

Skills

Training and Development

Communication Skills

Team Development

Microsoft Office

Job description

Overview

The Peninsula London is seeking a personable Learning & Development Manager (Maternity Cover) to assist the Director of Learning and Talent Development in the successful implementation and running of the Hotel's learning and development plan and develop internal talent.

• An exceptional opportunity to join our high-profile flagship hotel in London.
• The Peninsula Hotels espouse luxury service, dedication to our guests and commitment to our colleagues.
• Join our award-winning group, working alongside a highly experienced team.

Key accountabilities

• Assist in the development, communication and implementation of the hotel's L&D plan.
• Facilitate training to ensure the employees are competent and skilled in their role with an emphasis on delivering guest and culture driven initiatives.
• Act as in-house consultant to identify training needs with department heads for all levels based on current industry trends, marketing strategies and operating philosophy of the hotel, education and manpower requirements of the field.
• Formulate training and development policies and procedures such as orientation of new hires, mandatory training for specific roles, training required for promotion and career development, external training and training library resources.
• Develop and facilitate department trainers to carry our departmental training in their respective areas.

General requirements

• Minimum 5-year Training and Development practical experience, of which 3 years in a managerial position (ideally within the luxury hotel segment or luxury retail).
• Outgoing, friendly, driven, detail-oriented, naturally positive with a fun attitude
• Fluent English communication proficiency
• Exceptional personal presentation as this role will be a brand ambassador
• Proficiency in using Microsoft Office applications, e.g. Words, Excel, PowerPoint

We are delighted to receive your CV and will liaise with suitable candidates directly.