Learning & Development Manager

Softcat; Birmingham; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Softcat is building its Sales Learning & Development capability. The Learning & Development Manager - Sales will partner with senior sales leaders to design, deliver and embed capability-building activities that improve sales performance, manager effectiveness and employee development.

Reporting to the Head of Learning & Development, you will drive transformation projects, build a sales academy and modernise early career sales development programmes, while ensuring CRM and learning initiatives

Qualifications

• Experience in L&D, Sales Enablement, or business partnering roles.
• Ability to influence senior leaders and align priorities.
• Experience leading transformation projects from design to adoption.

Responsibilities

• Act as the strategic lead for Sales L&D, owning the sales learning roadmap.
• Lead the completion and embedding of transformation projects, including a sales academy.
• Move projects from discovery and design into practical delivery with clear ownership and milestones.
• Support the rollout of a new CRM system and ensure adoption in learning initiatives.
• Partner with Sales leaders, People Partners, Enablement, IT, and SMEs to create joined-up learning experiences.

Skills

Sales Enablement

Stakeholder management

Change management

L&D strategy

Leadership

Job description

Would you like to lead the Sales Learning & Development agenda?

Do you enjoy partnering closely with senior sales stakeholders?

Softcat's Learning & Development team sits within a wider People & Property department. The purpose of the L&D team is to build capability, leadership and culture. The L&D team plays an influential part in our business.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ parevenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Leading the Sales L&D agenda

The Learning & Development Manager - Sales, reporting to the Head of Learning & Development, is responsible for leading the Sales L&D agenda, partnering closely with senior sales stakeholders to design, deliver and embed capability-building activity that improves sales performance, manager effectiveness and employee development. This role will play a key part in completing several transformation projects already in flight across the Sales department that focus on modernising our approach to enabling our Sales department.

As Learning & Development Manager - Sales, you'll be responsible for:

• Act as the strategic lead for Sales L&D, owning the sales learning roadmap and ensuring activity is aligned to the wider Sales strategy, L&D strategy and Softcat growth ambitions.
• Lead the completion and embedding of Sales transformation projects already in flight including our sales capability project, building a sales academy and modernising our early career sales development programmes.
• Move priority projects from discovery and design into practical delivery, ensuring clear ownership, realistic milestones, stakeholder alignment, adoption plans and measurable outcomes.
• Support roll out of new CRM system - ensure adoption is built into all sales learning initiatives
• Partner with Sales leaders, People Business Partners, Sales Enablement, Commercial Enablement, IT, external providers and SMEs to create joined-up development experiences that reduce duplication and improve the learner journey.

We'd love you to have

• Demonstrable experience in an L&D, Sales Enablement, Sales Capability or business partnering role, ideally supporting sales teams or commercial functions.
• Strong stakeholder management skills, with the ability to build trusted relationships, influence senior leaders and bring clarity where there are multiple views, priorities or dependencies.
• Experience leading transformation or change projects from discovery and design through to implementation, adoption and evaluation.
• A strong understanding of how to build capability through a blend of formal learning, coaching, peer learning, digital resources, in-the-flow-of-work tools and practical application.
• Confident working with sales leaders and sales teams, with the credibility to understand commercial priorities and translate them into practical learning solutions.
• Prior people management experience

Work in a way that works for you

• Hybrid working - 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.