Learning Coordinator

Jobtailor; Norwich; On-site; GBP 26,000 - 36,000; Full time

Job summary

Jobtailor is seeking a Training Coordinator to manage and deliver learning events across the business. The role focuses on coordinating courses, venues, trainers and LMS administration to ensure compliant, high-quality learning delivery.

You will support colleagues with learning systems, handle bookings and maintain accurate records, while liaising with internal stakeholders and external providers to drive continuous improvement in our training programs.

Qualifications

• Excellent customer service and attention to detail.
• Strong organisational and administrative skills with accuracy.
• Confident IT skills and experience maintaining records.
• Ability to prioritise tasks and work under pressure.
• Clear communication and collaborative approach.
• Proactive mindset with ability to work independently.

Responsibilities

• Coordinating training courses, workshops and learning events across the business.
• Organising venues, trainers and learning resources to ensure successful delivery.
• Managing course bookings, attendance records, cancellations and rescheduling.
• Supporting colleagues with learning systems and answering learning-related queries.
• Maintaining accurate records within the Learning Management System (LMS).
• Monitoring mandatory and regulatory training compliance and following up where required.
• Producing learning data and reports to support decision-making and continuous improvement.
• Processing invoices, purchase orders and associated administration.
• Acting as a key point of contact for both internal stakeholders and external training providers.

Skills

Customer service

Organisational skills

IT skills

Prioritisation

Communication

Proactive mindset

LMS experience

Learning activities coordination

Interest in learning tech

Tools

LMS software

Job description

• coordinating training courses, workshops and learning events across the business
• organising venues, trainers and learning resources to ensure successful delivery
• managing course bookings, attendance records, cancellations and rescheduling
• supporting colleagues with learning systems and answering learning-related queries
• maintaining accurate records within the Learning Management System (LMS)
• monitoring mandatory and regulatory training compliance and following up where required
• producing learning data and reports to support decision-making and continuous improvement
• processing invoices, purchase orders and associated administration
• acting as a key point of contact for both internal stakeholders and external training providers

Requirements

• excellent customer service skills and a passion for supporting others
• strong organisational and administrative skills with excellent attention to detail
• confident IT skills and experience maintaining accurate records
• the ability to prioritise competing tasks and work effectively under pressure
• strong communication skills and a collaborative approach
• a proactive mindset with the ability to work independently and take initiative
• experience using a Learning Management System (LMS) (Desirable)
• experience coordinating learning, training or development activities (Desirable)
• an interest in learning technology and digital learning solutions (Desirable)

Core Competencies

Demonstrates expertise in coordinating training courses and workshops, managing Learning Management Systems (LMS), and ensuring compliance with mandatory training requirements. Strong organisational, administrative, and communication skills support effective collaboration and customer service.

Highest-signal resume keywords

• Learning Management System (LMS)
• Training Coordination
• Organizational Skills
• Customer Service Skills
• Communication Skills

Hard Skills

• Course Management
• Data Reporting
• Invoice Processing
• Attendance Tracking
• Regulatory Compliance

Soft Skills

• Attention to Detail
• Proactive Mindset
• Collaboration
• Independent Work
• Time Management

Industry Keywords

• Learning Technology
• Digital Learning Solutions
• Training Activities
• Stakeholder Engagement
• Learning Resources