Learning Coordinator

Confidential; Horley; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Confidential is seeking a proactive Learning Coordinator to join a busy team in Horley. The role involves coordinating training, maintaining accurate records and ensuring employees have the right training and qualifications to perform their roles safely and effectively.

You’ll work with internal trainers and external providers, manage schedules, and produce reports to monitor training activity and compliance.

Qualifications

• Previous experience in administration, coordination or customer service.
• Strong IT skills and confidence with systems, spreadsheets and data.
• Experience maintaining records and producing reports.
• Excellent attention to detail with the ability to manage competing priorities.
• Customer-focused approach with ability to liaise with internal colleagues and external suppliers.
• Proactive attitude with ability to follow processes and ensure tasks are completed on time.

Responsibilities

• Coordinating training requests, bookings, enquiries and cancellations.
• Working with internal trainers and external training providers to arrange training and manage schedules.
• Maintaining accurate training records, ensuring certificates, registrations and competency cards are processed promptly.
• Updating the learning management system and ensuring information is accurate and up to date.
• Producing reports from the system to monitor training activity and compliance.
• Liaising with colleagues across the business to identify training requirements and ensure deadlines are met.
• Supporting the administration of external training costs and associated processes.
• Helping ensure employees have the necessary training and competencies to carry out their roles safely and effectively.

Skills

Administration

Coordination

Customer service

IT skills

Data management

Tools

Learning Management System

Spreadsheets

Job description

Learning Coordinator

Horley - Office-based initially, with hybrid working available once trained

Are you organised, confident working with data and enjoy making sure everything runs smoothly behind the scenes?

We’re looking for a proactive Learning Coordinator to join a busy team, helping to organise training, maintain accurate records and ensure employees have the right training and qualifications to do their jobs safely and effectively.
This is a varied role where you’ll work with colleagues across the business, internal trainers and external training providers. If you enjoy coordinating activities, solving problems and keeping on top of multiple priorities, this could be a great next step.

What you’ll be doing

• Coordinating training requests, bookings, enquiries and cancellations.
• Working with internal trainers and external training providers to arrange training and manage schedules.
• Maintaining accurate training records, ensuring certificates, registrations and competency cards are processed promptly.
• Updating the learning management system and ensuring information is accurate and up to date.
• Producing reports from the system to monitor training activity and compliance.
• Liaising with colleagues across the business to identify training requirements and ensure deadlines are met.
• Supporting the administration of external training costs and associated processes.
• Helping ensure employees have the necessary training and competencies to carry out their roles safely and effectively.

What we’re looking for

You’ll be highly organised, comfortable working with information and confident communicating with people at all levels.

Ideally, you’ll have:

• Previous experience in administration, coordination or customer service.
• Strong IT skills and confidence working with systems, spreadsheets and data.
• Experience maintaining records and producing reports.
• Excellent attention to detail, with the ability to manage competing priorities.
• A customer-focused approach and the confidence to liaise with internal colleagues and external suppliers.
• A proactive attitude, with the ability to follow processes, identify issues and ensure tasks are completed on time.

Experience in learning and development, training coordination or compliance would be beneficial, but we’re particularly interested in someone with the right organisational skills and attitude who understands the importance of accurate training records and compliance.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.