Learning And People Officer

Morgan Jones Recruitment Consultants; Canterbury; Hybrid; GBP 17,000 - 24,000; Part time

Job summary

Morgan Jones Recruitment Consultants is seeking a Learning and People Officer in Canterbury to coordinate learning initiatives and provide first-line support on routine employee relations matters. The role involves delivering training sessions and supporting managers across a charity with a Kent-wide retail presence.

You will work with the Learning and Development Manager and People team to ensure smooth people processes, maintain records and assist with development programmes.

Qualifications

• Experience delivering training, workshops or learning sessions.
• Previous HR or people advisory experience.
• Knowledge of employee relations processes.
• Strong communication and facilitation skills.
• Excellent organisational and administrative abilities.
• Good judgement and confidence when escalating complex issues.
• Proficiency with Microsoft 365.
• Experience handling confidential information.

Responsibilities

• Deliver engaging face-to-face, virtual and blended learning sessions.
• Facilitate induction programmes and development workshops.
• Create and update learning materials, guides and resources.
• Coordinate learning activities, attendance records and communications.
• Support leadership and management development programmes.
• Provide advice on routine people matters and HR processes.
• Manage straightforward employee relations cases.
• Prepare correspondence, documentation and meeting records.
• Support formal HR cases through administration and coordination.
• Maintain accurate learning and employee relations records.
• Build effective relationships with managers and colleagues.
• Ensure confidentiality and compliance with data protection requirements.

Skills

Training delivery

HR advisory

Employee relations

Communication

Organisation

Microsoft 365

Confidential information handling

Education

CIPD Level 3 qualification

Job description

Learning and People Officer

Location: Canterbury, however must be open to Ashford and other Kent based stores.

Hours: 3 - 4 days per week (If 4 days that week, you will work 1 day at home).

Contract: 6 Month

Salary: £15 per hour

Our client, a well-established charitable organisation with a significant retail presence across Kent, is seeking a Learning and People Officer to provide operational support across learning and development and employee relations activities.

This is an excellent opportunity for an experienced HR or Learning & Development professional who enjoys delivering training, supporting managers and ensuring people processes run smoothly.

The Role

You will work closely with the Learning and Development Manager and wider People team to coordinate and deliver learning initiatives while providing first-line support on routine employee relations matters.

Key Responsibilities

• Deliver engaging face-to-face, virtual and blended learning sessions
• Facilitate induction programmes and development workshops
• Create and update learning materials, guides and resources
• Coordinate learning activities, attendance records and communications
• Support leadership and management development programmes
• Provide advice on routine people matters and HR processes
• Manage straightforward employee relations cases
• Prepare correspondence, documentation and meeting records
• Support formal HR cases through administration and coordination
• Maintain accurate learning and employee relations records
• Build effective relationships with managers and colleagues
• Ensure confidentiality and compliance with data protection requirements

What We're Looking For

• Experience delivering training, workshops or learning sessions
• Previous HR or people advisory experience
• Knowledge of employee relations processes
• Strong communication and facilitation skills
• Excellent organisational and administrative abilities
• Good judgement and confidence when escalating complex issues
• Proficiency with Microsoft 365
• Experience handling confidential information

Desirable

• CIPD Level 3 qualification or equivalent experience
• Learning, training or facilitation qualification
• Experience supporting management development programmes
• Experience within healthcare, charity, retail or multi-site environments

Why Join Our Client?

• Opportunity to make a meaningful impact within a respected organisation
• Varied role combining learning, development and HR support
• Collaborative and supportive team environment
• Exposure to a broad range of people-focused initiatives
• Chance to further develop HR and L&D expertise

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.