Learning and Development Coordinator

Levy UK; London; On-site; GBP 34,000 - 40,000; Full time

Job summary

Join Levy UK as a Learning and Development Coordinator, where you will design and implement transformative training initiatives to enhance service quality and foster an inclusive workplace. You'll play a vital role in supporting staff development to ensure legendary customer experiences at ExCeL London, a key venue for significant events.

Benefits

Healthcare benefits including dental and optical

Free annual healthcare check

Access to wellbeing site

Meals on duty

Pension scheme and life assurance

Employee Assistance Programme

23 days annual leave + bank holidays

Two additional days after maternity leave

Holiday purchase scheme

Ongoing training and career development

Qualifications

• Experience in a customer-facing operational role.
• Experience managing Learning Management Platforms preferred.
• Ability to motivate others and collaborate effectively.

Responsibilities

• Support training initiatives aligned with legal requirements.
• Develop and implement training programs for staff.
• Lead Diversity and Inclusion initiatives.

Skills

Interpersonal skills

Time management

Planning skills

Creativity

Job description

Learning and Development Coordinator - Excel, London

• £34,680 per annum

ExCeL London, the home of world leading events is enjoying a period of significant growth and is set to become Europe’s largest connected convention centre with the opening of a new extension in Autumn 2024, increasing capacity by 25%. To support this exciting expansion, we’re growing our world class hospitality team that will help to deliver over 400 leading industry events every year. ExCeL London Hospitality caters for the biggest, most influential events in the UK, from executive meetings to large scale conferences and exhibitions. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service .

Purpose of the role:

• To support the provision of legendary experiences to our guests through the design and implementation of training initiatives which are both aligned to mandatory legal requirements and strategic context set by the Training Manager.
• To train and upskill individuals in the business to ensure high standards are being achieved and service results are being improved.
• To foster a positive and inclusive work environment by leading Diversity and Inclusion initiatives and organising creative events.
• To bring CARE to life within our business and embed CARE culture in everything we do.

About you:

• Previous experience in a similar role who also had exposure to a customer-facing operational role.
• Preferably has had prior experience in managing a Learning Management Platform
• Exposure in supporting the delivery of a training session or organising an employee engagement activity
• Strong interpersonal skills and ability to build relationships with key stakeholders at all levels
• Ability to motivate others and collaborate effectively
• Self-starter with strong time management skills
• Strong planning skills and forward-looking approach
• Excellent administrative and organisational skills
• High attention to detail and accuracy
• Being innovative and able to offer new ideas
• Ability to work flexibly in line with business requirements

We ensure that you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits + Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days annual leave + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training, development and career pathways

About us:

Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.