Learning and Development Administrator

Richmond and Wandsworth Council; Greater London; Hybrid; GBP 25,000 - 36,000; Full time

Job summary

An established organization is looking for a proactive Learning and Development Administrator to enhance staff training experiences. This pivotal role involves managing training logistics, responding to inquiries, and utilizing Learning Management Systems to streamline processes. The ideal candidate will possess excellent organizational skills and a strong customer service background. With a commitment to inclusive practices, this role offers a hybrid working environment, allowing for flexibility and work-life balance. Join a team dedicated to fostering professional development and supporting diverse learning needs.

Benefits

40 days of annual leave

Flexible working options

Generous pension scheme

Qualifications

• Strong administrative or customer service background is essential.
• Experience managing training events and administration processes.

Responsibilities

• Manage training events and liaise with trainers and venues.
• Respond to training enquiries and promote learning events.

Skills

Organizational Skills

Attention to Detail

Customer Service Skills

Intermediate O365 Proficiency

Experience with Learning Management Systems

Job description

Learning and Development Administrator

Salary: £25,998 - £35,822 (Scale 2-5)

Contract: Fixed term until 31st March 2026 / Secondment

Employment Type: Full Time

About the Role

We are seeking an Administrator to join our Learning & Development team. Our team designs, delivers, and commissions staff learning opportunities across various areas, including induction, leadership & management, business & administration, first aid, and IT. We support staff and managers in identifying learning needs and finding suitable solutions.

The Learning & Development Administrator plays a key role in managing the end-to-end training administration process using our Learning Management Systems.

Key Responsibilities

• Manage training events, liaising with trainers, booking venues, organizing refreshments and materials, setting up venues, and monitoring bookings.
• Respond to training enquiries.
• Order and monitor consumables.
• Promote learning events.
• Raise purchase orders and invoices, ensuring accounts are settled.

Candidate Requirements

• Excellent organizational skills
• Thorough attention to detail
• Strong customer service skills
• Intermediate proficiency in O365
• Experience with Learning Management Systems or similar platforms

Additional Information

This role offers hybrid working, combining office and home-based work. We welcome applications from individuals with strong administrative or customer service backgrounds and are open to flexible working patterns.

Application Timeline

Closing Date: 4th May 2025

Shortlisting: 7th May 2025

Interviews: 13th and 14th May

For further information or to discuss the role, please contact Denise Maguire at 0208 871 8256.

We may close this vacancy early once sufficient applications are received. Please submit your application promptly.

Internal applicants for this secondment must obtain permission from their current line manager before applying. Failure to do so may result in non-authorization of the secondment.

Our Commitment to Inclusion

Richmond & Wandsworth Better Service Partnership is committed to inclusive recruitment practices and promoting equality and diversity. We value the contributions of employees from diverse backgrounds and strive to create an inclusive environment.

We are a Disability Confident employer. If you require reasonable adjustments during the recruitment process, please let us know.

We are dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Some roles may require a DBS check, and appointment will be conditional upon a satisfactory response.

Employee Benefits

We offer extensive benefits, including 40 days of annual leave (including Bank Holidays), flexible working options, and a generous pension scheme.