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Learning and Development Administrator

JR United Kingdom

London

Hybrid

GBP 29,000

Full time

2 days ago
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Job summary

An established industry player is seeking a highly organized Learning and Development Administrator to support the delivery of educational programs. This varied role involves managing logistics for online and in-person courses, assisting learners and tutors, and ensuring a seamless learner journey from registration to certification. You will collaborate closely with education colleagues to maintain high standards and support continuous improvement. If you thrive in a customer-focused, dynamic environment and have a passion for learning delivery, this opportunity could be your next career step.

Qualifications

  • Experience in administrative roles within education or training settings is essential.
  • Strong understanding of LMS platforms is required.

Responsibilities

  • Facilitate training courses and webinars, ensuring smooth logistics.
  • Act as the first point of contact for learner queries and tutor support.

Skills

Organizational Skills
Customer Service
Communication Skills
Attention to Detail
Time Management

Education

Experience in Administrative Role
Experience in Education or Training Setting

Tools

Learning Management System (LMS)
Customer Relationship Management (CRM)

Job description

Social network you want to login/join with:

Learning and Development Administrator, London
Client:

TPP Recruitment

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Are you a highly organised education administrator with a flair for customer service and an interest in learning delivery?
If you're looking for a varied role in a professional membership body that champions good governance and supports learners at every stage, this Learning and Development Administrator role could be the ideal next step in your career.
Salary: £28,500 per annum
Employment type: Maternity cover until May 2026
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – 3 days per week office based
About the Organisation: Our client, a well-respected professional membership body, is dedicated to setting industry standards and supporting career progression through high-quality qualifications and assessments.
About the Role: As Learning and Development Administrator, you’ll be supporting the delivery of the Institute’s certificated and training programmes. This includes managing logistics for both online and in-person courses, providing support to learners and tutors, and helping to ensure a smooth learner journey from registration to certification. You’ll be working closely with the Learning and Development Lead, tutors, and wider education colleagues to keep everything running like clockwork – whether that’s starting webinars, onboarding new students, raising POs, or updating content in the Learning Management System (LMS).
Key Responsibilities:

  • Set up and facilitate training courses and webinars, including joining instructions and materials
  • Act as the first point of contact for learner queries and tutor support
  • Monitor forums and LMS activity, ensuring engagement and accuracy
  • Raise POs, process invoices, and manage contracts for SMEs and trainers
  • Ensure evaluations are collected and feedback is used for continuous improvement
  • Maintain records and manage course logistics using LMS and CRM platforms
  • Support internal collaboration and ensure content is accurate across channels
Experience Required:
  • Experience in an administrative role within an education or training setting
  • Strong understanding of how LMS platforms are used to deliver learning
  • Confident communicator who can support students and tutors alike
  • Excellent attention to detail, with the ability to prioritise and stay organised
  • Experience working with SMEs, trainers or tutors is highly desirable
  • Some exposure to learning content or curriculum is a bonus, but not essential
To Apply:
  • Please send your CV and a tailored covering letter addressing the job description.
    • We're looking for someone who can demonstrate an understanding of delivering education programmes and who thrives in a customer-focused, operationally busy environment.
Interviews:
  • One in-person interview at the organisation’s London office.
    • There may be a short task to assess written communication and attention to detail.
Deadline:
  • Wednesday, 30th April 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
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