Learning and Development Administrator

Illuminate Recruitment Ltd; England; On-site; GBP 20,000 - 24,000; Part time

Job summary

A leading professional membership organisation in the UK is seeking a proactive Learning & Development Administrator to support training programme delivery. This entry-level contract role involves coordinating training sessions, managing bookings, and providing excellent customer service to delegates. Ideal candidates will have strong organisational skills, competency in CRM and LMS, and a collaborative approach to work. Join a supportive team in the education sector and help contribute to the professional development of governance professionals.

Qualifications

• Strong organisational and administrative skills with high attention to detail.
• Excellent communication and customer service abilities.
• Ability to multitask and collaborate with stakeholders.
• Ability to multitask and collaborate with stakeholders.
• Proactive, independent and adaptable approach.
• Work with a respected organisation in the professional education sector.
• Be part of a supportive and collaborative team.

Responsibilities

• Coordinate online and face-to-face training sessions.
• Manage delegate bookings, refunds, and LMS administration.
• Act as the main point of contact for delegates.
• Supporting trainers with contracts, training materials, and logistical requirements.
• Monitoring course evaluations and maintaining accurate records to improve processes.

Skills

Organisational skills

Customer service abilities

Proficiency in CRM

Proficiency in LMS

Microsoft Office skills

Stakeholder liaison

Proactive

Team collaboration

Tools

CRM

LMS

Microsoft Office

Job description

Illuminate Recruitment Ltd provided pay range

This range is provided by Illuminate Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Illuminate Recruitment Ltd.

Learning & Development Administrator – Maternity Cover

Are you a detail-oriented, organised administrator with a passion for learning and development? I'm working with a leading professional membership organisation that is seeking a proactive individual to support the delivery of training programmes and qualifications.

About the Role

As a Learning & Development Administrator, you’ll play a key role in ensuring smooth course operations, handling logistics, supporting delegates, and liaising with trainers and stakeholders. This is a fantastic opportunity to contribute to the education and professional development of governance professionals.

Responsibilities

• Coordinating online and face-to-face training sessions, ensuring seamless delivery.
• Managing delegate bookings, refunds, transfers, and Learning Management System (LMS) administration.
• Acting as the main point of contact for delegates, providing outstanding customer service.
• Supporting trainers with contracts, training materials, and logistical requirements.
• Monitoring course evaluations and maintaining accurate records to improve processes.

What We’re Looking For

• Strong organisational & administrative skills with high attention to detail.
• Excellent communication & customer service abilities.
• Proficiency in CRM, LMS, and Microsoft Office.
• Ability to multitask and collaborate with internal and external stakeholders.
• A proactive, independent, and adaptable approach to work.
• Work with a respected organisation in the professional education sector.
• Be part of a supportive and collaborative team.

Seniority Level

• Entry level

Employment Type

• Contract

Job Function

• Administrative, Training, and Education

Industries

• Non-profit Organizations