Learner Support Lead — Student Wellbeing & Engagement

KM Education Recruitment Limited

Ipswich

On-site

GBP 36,000 - 39,000

Full time

2 days ago

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Job summary

KM Recruitment is seeking a Learner Support Lead – Study Programmes in Ipswich with travel to sites across Suffolk and the East Midlands. You will lead the Student Support team, provide pastoral guidance and ensure safeguarding compliance while supporting learner engagement and enrolment.

The role involves overseeing attendance, safeguarding concerns and CEIAG activities, working closely with senior education staff to deliver high-quality information, advice and guidance to learners throughout

Qualifications

Experience in a similar education role (post-16).
Strong communication and interpersonal skills for learner engagement.
Understanding of Safeguarding, Equality & Diversity.

Responsibilities

Lead and manage the Student Support team with high-quality information, advice and guidance.
Provide ongoing supervision, 1:1s and performance reviews for the team.
Deliver pastoral support and guidance to learners across their learning journey.
Monitor learner attendance and implement interventions to improve engagement.
Oversee safeguarding and wellbeing concerns in line with policies and procedures.
Support enrolment, interviews, initial assessments, induction and CEIAG activities.
Hold Student Support meetings and contribute to progress reporting and EHCP reviews.
Collaborate with Head of Education, DSL and delivery team to meet Ofsted requirements.