Learner Services Assistant - (Sickness cover)

Coleg y Cymoedd; Hengoed; On-site; GBP 19,000 - 21,000; Full time

Job summary

Coleg y Cymoedd is seeking a learner services assistant to provide sickness cover at the Ystrad Mynach campus. You will support learners with everyday barriers, helping them access transport, meals and on‑site services while ensuring a welcoming, inclusive environment.

The role requires safeguarding duties, DBS checks and registration with the Education Workforce Council if applicable. Applications are welcome in Welsh or English; the college promotes flexible working where possible and values

Job description

About the Role:

We are looking for sickness cover to support learners at our Ystrad Mynach campus as a Learner Services Assistant. This role plays a key part in helping learners overcome everyday barriers, offering practical, front‑line support with transport, travel expenses, free meals and ID badges. You’ll be a friendly, approachable presence on campus, helping learners feel supported, included and able to focus on their studies in a welcoming environment.

Further information:

All staff employed at Coleg y Cymoedd have a responsibility to safeguard and promote the welfare of learners, and all those working at the College are expected to uphold this commitment. As part of our safer recruitment processes, all new starters must successfully complete the required pre‑employment checks prior to commencing employment. This includes an enhanced Disclosure and Barring Service (DBS) check. For roles that involve direct interaction with learners, registration with the Education Workforce Council (EWC) is also a mandatory requirement.

We are a values driven organisation committed to employing a diverse workforce and fostering an inclusive environment where colleagues are respected and supported to be themselves. We treat every individual with dignity, fairness, and respect.

As a Disability Confident Leader, we actively encourage applications from individuals of all backgrounds and communities, particularly in relation to age, disability, gender identity, sexual orientation, race, religion and/or belief. We are committed to removing barriers and making our recruitment processes as inclusive and accessible as possible.

We welcome applications in both Welsh and English. Applications submitted in Welsh will not be treated less favourably than those submitted in English. If you are a Welsh speaker or learner, we would be delighted to receive your application.

Roles at Coleg y Cymoedd are campus‑based to support teaching, learner experience and service delivery.

Postholders may request flexible working, including limited remote-working, through the College’s Flexible Working Process (a statutory day‑one right). Requests are considered individually based on role needs and service coverage.

Candidates or employees with accessibility or reasonable‑adjustment needs are encouraged to discuss these with the People & Culture team.

All applications must be submitted by 11:59pm on the advertised closing date. Applications received after this deadline may not be considered.