Learner Services Assistant (Sickness cover)

Coleg Y Cymoedd; Llwynypia; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Transport support

Free meals

ID badges

Job summary

Coleg y Cymoedd invites applications for a Learner Services Assistant to provide on-campus support for learners at the Ystrad Mynach campus. The role focuses on removing barriers to study and creating an inclusive, welcoming environment, with a front-line presence to assist with practical needs.

Applicants should be prepared for enhanced pre-employment checks (DBS) and registration with the EWC where required.

Qualifications

• DBS check required.
• Registration with the Education Workforce Council (EWC) is mandatory for roles involving direct interaction with learners.

Responsibilities

• Provide front-line learner support to help remove everyday barriers to study.
• Assist learners on campus, focusing on inclusion, wellbeing and a welcoming environment.
• Support learners with practical arrangements, including transport and related travel expenses, where applicable.

Job description

About the Role: We are looking for sickness cover to support learners at our Ystrad Mynach campus as a Learner Services Assistant. This role plays a key part in helping learners overcome everyday barriers, offering practical, front-line support with transport, travel expenses, free meals and ID badges. You'll be a friendly, approachable presence on campus, helping learners feel supported, included and able to focus on their studies in a welcoming environment.Further information: All staff employed at Coleg y Cymoedd have a responsibility to safeguard and promote the welfare of learners, and all those working at the College are expected to uphold this commitment. As part of our safer recruitment processes, all new starters must successfully complete the required pre-employment checks prior to commencing employment. This includes an enhanced Disclosure and Barring Service (DBS) check. For roles that involve direct interaction with learners, registration with the Education Workforce Council (EWC) is also a mandatory requirement. We are a values driven organisation committed to employing a diverse workforce and fostering an inclusive environment where colleagues are respected and supported to be themselves. We treat every individual with dignity, fairness, and respect. As a Disability Confident Leader, we actively encourage applications from individuals of all backgrounds and communities, particularly in relation to age, disability, gender identity, sexual orientation, race, religion and/or belief. We are committed to removing barriers and making our recruitment processes as inclusive and accessible as possible. We welcome applications in both Welsh and English. Applications submitted in Welsh will not be treated less favourably than those submitted in English. If you are a Welsh speaker or learner, we would be delighted to receive your application. Roles at Coleg y Cymoedd are campus-based to support teaching, learner experience and service delivery. Postholders may request flexible working, including limited remote-working, through the College's Flexible Working Process (a statutory day-one right). Requests are considered individually based on role needs and service coverage. Candidates or employees with accessibility or reasonable-adjustment needs are encouraged to discuss these with the People & Culture team. All applications must be submitted by 11:59pm on the advertised closing date. Applications received after this deadline may not be considered.