Learner Engagement Officer

Chelmsford College; Chelmsford; On-site; GBP 25,000 - 32,000; Full time

Job summary

Chelmsford College is seeking an enthusiastic Learner Engagement Officer to support learner wellbeing, engagement, attendance and success across campus. You will work closely with curriculum staff, safeguarding colleagues, families and external agencies to identify barriers to learning and ensure learners receive the right support at the right time.

You will build strong relationships with learners, provide one-to-one support and contribute to early intervention activities, coordinating support

Qualifications

• Experience of supporting young people.
• Excellent communication and organisational skills.
• Strong understanding of challenges learners may face: mental health, financial hardship, safeguarding and barriers to participation.

Responsibilities

• Support learner wellbeing, engagement, attendance and success.
• Identify and address barriers to learning by working with curriculum staff, safeguarding colleagues, families and external agencies.
• Be a visible, approachable presence across campus, building positive relationships with learners and providing one-to-one support.
• Contribute to early intervention activity and coordinate support for vulnerable and care-experienced learners.

Job description

We are seeking an enthusiastic, proactive and learner-focused Learner Engagement Officer to join our Learner Safeguarding and Wellbeing Team.

This rewarding role is central to supporting learner wellbeing, engagement, attendance and success. Working closely with curriculum staff, safeguarding colleagues, families and external agencies, you will help identify and address barriers to learning, ensuring learners receive the right support at the right time.

As a visible and approachable presence across campus, you will build positive relationships with learners, provide one-to-one support, contribute to early intervention activity and help coordinate support for vulnerable and care-experienced learners. You will use attendance, engagement and wellbeing information to identify emerging concerns, develop support plans and promote positive outcomes for students.

We are looking for someone with experience of supporting young people, excellent communication and organisational skills, and a strong understanding of the challenges learners may face, including mental health, financial hardship, safeguarding and wider barriers to participation. The ability to work collaboratively, manage competing priorities and engage confidently with students and stakeholders is essential.

The College is committed to equality and diversity and to safeguarding and promoting the welfare of children and young people. We expect all staff to share these commitments.

Starting salary will be dependent on qualifications, skills and experience. This post is subject to an enhanced DBS check.