Learner Engagement and Support Coach

KM Education Recruitment Ltd; Huntingdon; On-site; GBP 24,000 - 29,000; Full time

Job summary

KM Recruitment is seeking a Learner Engagement and Support Coach for a centre-based role. You will welcome learners, deliver induction sessions, and conduct initial assessments to help them progress.

The role uses trauma-informed approaches to support learners with ACEs and other barriers, promoting course opportunities and providing pastoral guidance to maximise engagement and achievement. You will record outcomes, maintain learner records, and liaise with partner organisations to support

Qualifications

• Experience supporting learners with additional learning needs and barriers to learning.
• Strong communication and interpersonal skills.
• GCSE English and Maths (or equivalent) required.

Responsibilities

• Welcome learners into education, deliver induction sessions, and conduct initial assessments.
• Apply trauma-informed approaches to support learners with ACEs and barriers to learning.
• Promote education opportunities and help learners select courses aligned to goals and career aspirations.
• Provide pastoral support and guidance to maximise engagement, retention and achievement.
• Monitor attendance and participation, working with internal teams to re-engage at-risk learners.
• Record assessment outcomes accurately in internal systems and obtain previous learning records.
• Maintain accurate learner records, registers, and enrolment documentation as required.
• Liaise with internal and external stakeholders, awarding and partner organisations, to support progression.

Skills

Communication

Interpersonal skills

GCSE English/Maths

SEND experience

Trauma-informed

Pastoral support

Attendance monitoring

Job description

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.

Job Title: Learner Engagement and Support Coach

Location: Centre based

Salary: £26,200

Type: Full Time, Permanent

This is an exciting role for someone passionate about education and rehabilitation, who has the ability to motivate and inspire diverse learners with additional needs, helping them build confidence, independence and achieve their goals.

Duties:

• Welcome learners into education, preparing and delivering induction sessions, initial assessments and screening activities.
• Apply trauma-informed approaches to support learners with adverse childhood experiences (ACEs) and other barriers to learning.
• Promote education opportunities and support learners in selecting courses aligned to their personal goals, and career aspirations.
• Build positive relationships with learners by providing pastoral support, motivation and guidance, to maximise engagement, retention and achievement.
• Monitor attendance and participation, working in partnership with the internal delivery teams to re-engage learners who are at risk of withdrawing from education.
• Record assessment outcomes accurately on internal systems and obtain previous learning records.
• Maintain accurate learner records, registers, enrolment documentation etc. in line with contractual and organisational requirements.
• Liaise with internal and external stakeholders, awarding organisations and partner organisations, to support learner progression and achievement.

Essential Criteria:

• Maths and English (Grade C or above – or - equivalent such as Functional Skills)
• Experience of supporting learners additional learning needs, personal, social and educational barriers to learning.
• Knowledge of SEND code of Practice, and effective strategies for supporting learners with additional learning needs
• Must possess strong communication and interpersonal skills, with the ability to engage with all learners effectively.