Lead Workshop Controller – Premium Auto Brand

Lookers; Worcester; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Competitive salary with progression

Generous annual leave

Enhanced family leave

Techscheme discounts

Eyecare vouchers

GP access (Smart Health)

Dental insurance

MyView PayNow

Gym membership discounts

Travel insurance

Home and technology vouchers

Retail and lifestyle discounts

Job summary

Lookers is hiring a Workshop Controller for Mercedes-Benz Worcester to supervise technicians, prioritise workload and drive daily workshop targets. You will support the Aftersales Manager and engage in brand-specific training to progress within the motor-trade industry.

The role focuses on ensuring high standards of service, safety and performance, with a salary up to £45,600 OTE and a 42-hour week (Mon-Fri 8:00-18:00, Saturdays on rota).

Qualifications

• Experience in workshop operations and supervision.
• Ability to prioritise workload and review daily targets.
• Commitment to high standards of service and safety.

Responsibilities

• Oversee day-to-day running of the workshop and ensure targets are met.
• Support technicians during repairs and liaise with manufacturers.
• Maintain high customer satisfaction through quality checks and service standards.

Skills

Workshop supervision

Team coordination

Quality checks

Job description

Lookers is hiring a Workshop Controller for Mercedes-Benz Worcester to supervise technicians, prioritise workload and drive daily workshop targets. You will support the Aftersales Manager and engage in brand-specific training to progress within the motor-trade industry.

The role focuses on ensuring high standards of service, safety and performance, with a salary up to £45,600 OTE and a 42-hour week (Mon-Fri 8:00-18:00, Saturdays on rota).