Lead Workshop Controller – Auto Workshop Ops
Northgate Vehicle Hire
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Benefits offered by this job
Job summary
Northgate Vehicle Hire is seeking an experienced Workshop Controller at our Kidderminster site. You will lead a team of technicians, coordinate workflow, and ensure vehicles are repaired to high standards, keeping customers on the road.
The role demands a qualified technician with strong workshop experience, leadership ability, and exceptional customer service. A competitive salary is offered with a quarterly bonus and extensive benefits package.
Qualifications
- Qualified technician background with workshop experience and strong technical knowledge.
- Commercial awareness and practical, solutions-focused mindset.
- Proven leadership to motivate and develop a high-performing team.
- Hands-on, proactive approach to contribute to business success.
- Outstanding customer service skills to resolve issues quickly and effectively.
- Ability to thrive in a busy environment with changing priorities.
Responsibilities
- Lead from the front, coordinating technicians and managing priorities.
- Ensure vehicles leave the workshop to high technical and quality standards.
- Influence workshop performance to maximise productivity and profitability.
- Make key decisions on warranty and recharge opportunities.
Skills
Tools
Job description
Northgate Vehicle Hire is seeking an experienced Workshop Controller at our Kidderminster site. You will lead a team of technicians, coordinate workflow, and ensure vehicles are repaired to high standards, keeping customers on the road.
The role demands a qualified technician with strong workshop experience, leadership ability, and exceptional customer service. A competitive salary is offered with a quarterly bonus and extensive benefits package.
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