Lead Worker YPLW Plus

Trident Group; Hurley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

34 days annual leave

Birthday day off

4 days off when you move home

Life assurance 3 x salary

Employee assistance programme

Flexible working options

Learning & development opportunities

Job summary

Trident Group in Birmingham is seeking a Lead Worker YPLW Plus to provide person-centered support to customers, safeguarding reporting and empowerment to achieve self-sufficiency. You will record case studies reflecting outcomes and work with partners to maximise positive impact.

The role requires dedication to safeguarding, partnership working, and maintaining detailed, compliant records. This permanent position offers a 37.5-hour week, development opportunities and a supportive workplace

Qualifications

• A working knowledge of legislation relating to delivering support to vulnerable people.
• Experience of working in a busy support environment.
• Experience of keeping accurate and compliant records.
• Experience of working with Microsoft applications.
• A relevant qualification specific to the role.
• Experience of working with multiple agency partnerships.
• Ability to work autonomously and as part of a team.
• Accountable and reliable.

Responsibilities

• Provide person-centred support to customers and report safeguarding concerns.
• Signpost customers to information, guidance and advice.
• Work with external agencies to benefit customers.
• Complete and follow risk assessments and health and safety policy.
• Maintain accurate records including support plans and risk assessments.
• Ensure non-judgemental service aligned with equality and diversity requirements.
• Record client risk information and contribute to risk management plans.
• Support health, wellbeing and safeguarding of vulnerable groups.

Skills

Legislation knowledge

Record keeping

Multi-agency collaboration

Microsoft Office

Autonomous working

Team player

Education

Relevant qualification

Tools

Microsoft Office

Job description

VRF - 182477 Lead Worker YPLW Plus - Birmingham

£26,227.50 per annum 37.5 hours per annum - Permanent Contract 25th August 2026

About the role

To provide person centered support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self sufficient this includes recording case studies that reflect achievements of outcomes.

What you'll be doing

• Providing a flexible, responsive service which operates in a timely and person centred manner
• Signposting customers to relevant sources of information, support, guidance and advice
• Effectively working in partnership with external agencies for the benefit of customers
• Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy
• Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks)
• Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements
• Accurately record and capture client risk information and contribute to the formation of risk management plans
• To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations
• Play an active role in working flexibly to support the service as and when necessary
• Follow all lone working arrangements to insure personal safety
• Attending all training courses and delivering on the outcomes
• Ensure that in the event of an incident that the incident management policy is followed
• Any other duties as required by the role

Who we’re looking for?

• A working knowledge of legislation in regards to delivering support to vulnerable people
• Experience of working within a busy support environment
• Experience of keeping accurate and compliant records
• Experience of working with Microsoft applications
• A relevant qualification specific to the role
• Experience of working with multiple agency partnerships
• The ability to work both autonomously and as part of a team
• Accountable
• Reliable and punctual

Why join us?

This is not just a job' this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

• Trustworthy
• Collaborative
• Accountable
• People Focused
• Caring in all we do

The benefits

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary)
• Employee Assistance programme & wellbeing programme
• Flexible Working options
• Learning & Development opportunities

Who we are?

Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more. The Group consists of Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people