Lead Warehouse Team Manager – PM Shift (Dartford)

GXO Logistics, Inc.; Dartford; Presencial; GBP 36 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company pension

Life assurance

Retail discounts

33 days annual leave

Resumo da oferta

GXO Logistics, Inc. in Dartford is recruiting a Warehouse Team Manager to lead a fast-paced operation at IKEA.

You will manage Warehouse Colleagues and Administrators, drive engagement and performance, and ensure outstanding customer service across all inbound and outbound activities. Reporting to the Shift Manager, you will deploy labour and equipment effectively, monitor KPIs, and promote a strong health and safety culture while upholding GXO standards and values.

Qualificações

• Experience leading teams in a fast-paced warehouse/logistics environment.
• Proven ability to manage KPIs and customer service levels.
• Strong communication and organisational skills.
• Safety-focused and able to promote GXO standards.

Responsabilidades

• Lead and manage a team of Warehouse Colleagues and Administrators to drive engagement, development and performance.
• Deploy labour and equipment resources to ensure orders are processed efficiently and activities run smoothly.
• Monitor KPIs to achieve productivity, quality and service targets while maintaining customer satisfaction.
• Identify process improvements and support best practice initiatives.
• Promote a strong health and safety culture in line with GXO standards.

Conhecimentos

Warehouse leadership

People management

Performance management

Customer service focus

Continuous improvement

Descrição da oferta de emprego

GXO Logistics, Inc. in Dartford is recruiting a Warehouse Team Manager to lead a fast-paced operation at IKEA.

You will manage Warehouse Colleagues and Administrators, drive engagement and performance, and ensure outstanding customer service across all inbound and outbound activities. Reporting to the Shift Manager, you will deploy labour and equipment effectively, monitor KPIs, and promote a strong health and safety culture while upholding GXO standards and values.