Lead Warehouse Shift Supervisor — KPI Driven Ops

Culina; United Kingdom; Remote; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Competitive holidays

Life assurance

Pension scheme

Job summary

Culina Group's iForce Bardon site in Leicestershire is recruiting a Warehouse Shift Supervisor on a full-time, permanent basis. You will supervise operational shifts, lead teams to meet targets, and uphold health and safety standards in a fast-paced logistics facility.

Shifts are Monday to Friday with start times between 06:00 and 14:00 or 14:00 and 22:00, 37.5 hours per week. You will drive KPIs, coach staff, and ensure inventory accuracy across two sites.

Qualifications

• Strong WMS and Microsoft Office skills.
• Able to work in a fast-paced environment.
• Experience achieving operational targets and KPIs.
• Good verbal and numerical reasoning skills.
• Conscientious and reliable.
• Team supervision and people management skills.
• Ability to lead shift operations effectively.
• Strong problem-solving skills.
• Commitment to health and safety standards.

Responsibilities

• Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.
• Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.
• Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.
• Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.
• Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.
• Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.
• Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.
• Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.
• Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.
• Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.
• Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.
• Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.
• Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.
• Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.
• Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.
• Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.
• Deputise for the Warehouse Manager when required, providing operational leadership and decision-making support.

Skills

Organisational skills

Fast-paced environment

KPIs experience

Verbal reasoning

Numerical reasoning

Reliability

Team supervision

Leadership

Problem-solving

Health and safety

Tools

WMS

Microsoft Office

Job description

Culina Group's iForce Bardon site in Leicestershire is recruiting a Warehouse Shift Supervisor on a full-time, permanent basis. You will supervise operational shifts, lead teams to meet targets, and uphold health and safety standards in a fast-paced logistics facility.

Shifts are Monday to Friday with start times between 06:00 and 14:00 or 14:00 and 22:00, 37.5 hours per week. You will drive KPIs, coach staff, and ensure inventory accuracy across two sites.