Lead Warehouse Operations Manager | Rotating Shifts

Culina Group Limited; Greater London; On-site; GBP 37,000 - 38,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme 5% employee / 3% to 3%

Life Assurance x2 salary

Wellness - EAP 24/7

Eye care vouchers

Recognition awards

Retail discounts

Job summary

Great Bear, part of the Culina Group, is seeking a Warehouse First Line Manager to join our Goresbrook site on a full-time permanent basis. You will oversee operations to ensure service levels are met safely and efficiently, acting as the key link to meet customer requirements.

The role involves leading a team, managing shifts, and coordinating with administration, stock and management, with a focus on customer satisfaction for major brands.

Qualifications

• Proven experience within a FLM or Senior WH Operative role (ideally within a fast-paced logistics/3PL environment).
• Working knowledge of operational and people management.
• Strong computer skills with high attention to detail; proven knowledge of WMS systems and SAP would be an advantage.

Responsibilities

• Act as the key point of contact in communication with the administration, stock and management teams to resolve problems or issues that have been identified within the warehouse.
• Prepare and complete shifts handover documents fully and distribute data captured on tracking documents for the next shift to ensure seamless shift transition operational continuation.
• Performance management of Operatives using warehouse management system tools.
• Manage your team and ensure compliance to people process and policy.
• Create training and forward resource plans with the support team to ensure you have the relevant skills mix on your shift to align to the capability planning tool.
• Ensure all compliance requirements are met with regards to key control, key logs, radio logs, scanner logs, MHE pre op check sheet.
• Complete all Safe & Legal and ensure they are signed off with a monthly WM check.
• Assist with weekly customer updates as and when required.

Skills

FLM experience

People management

Operational knowledge

Tools

WMS systems

SAP

Job description

Great Bear, part of the Culina Group, is seeking a Warehouse First Line Manager to join our Goresbrook site on a full-time permanent basis. You will oversee operations to ensure service levels are met safely and efficiently, acting as the key link to meet customer requirements.

The role involves leading a team, managing shifts, and coordinating with administration, stock and management, with a focus on customer satisfaction for major brands.