Lead Telecom Data Analyst: Ops Insights & AI Automation

MJ Quinn; Liverpool; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Standard Benefits Package

Job summary

MJ Quinn is seeking a Senior Operations Data Analyst to lead a team of Data Analysts and own a portfolio of operational reports. You will develop advanced Power BI reporting, translate operational knowledge into clear insights, and drive automation using Microsoft Fabric, Copilot, and data automation tools.

You will collaborate with field and back-office teams, set reporting priorities, and ensure accuracy, reliability, and timely delivery of reporting.

Qualifications

• Demonstrated ability to develop and maintain reporting suites.
• Experience mentoring or supervising Analysts.
• Advanced Excel, PivotTables, Power Query and data validation.

Responsibilities

• Develop and maintain key reporting suites, providing operational insights to spot trends and anomalies through rigorous analysis.
• Engage daily with operational delivery teams to identify gains via data insights from Telecoms operational landscape.
• Produce accurate daily, weekly and ad hoc reports for assigned projects in a timely manner.
• Manage, support and develop a team of Data Analysts, including workload allocation and performance reviews.
• Establish reporting priorities across multiple projects and align analytical resources with business needs.
• Review and quality-assure reports, dashboards, analyses and data models created by the team.
• Gather, validate, reconcile and manipulate large data sets from multiple data sources.
• Design, develop and maintain Power BI reports, semantic models, DAX measures, Fabric pipelines and data transformations.
• Monitor report accuracy, refresh reliability, and user adoption, addressing discrepancies as needed.
• Translate complex requirements into dashboards, performance measures, targets and actionable recommendations.
• Liaise with stakeholders to gather requirements and ensure reporting meets business needs.
• Explain trends and limitations to stakeholders with varying technical knowledge.
• Identify opportunities to standardise and automate reporting using Excel, Power Query, Power BI, Power Automate and Fabric.
• Design, develop, test and maintain controlled agents using Copilot Studio, Power Automate and data sources.
• Ensure AI solutions comply with information security and governance and validate outputs before use.
• Coach analysts in Excel, Power Query, Power BI, Power Automate, Fabric and best practices.
• Support in setting priorities and handling complex reporting requirements.
• Lead reporting improvement projects from requirements through deployment and review.
• Ensure targets and insights reach relevant teams in a timely manner.

Skills

Advanced Excel

Data analysis

Stakeholder management

Team leadership

DAX

Tools

Power BI

Power Automate

Microsoft Fabric

Copilot Studio

Excel

Job description

MJ Quinn is seeking a Senior Operations Data Analyst to lead a team of Data Analysts and own a portfolio of operational reports. You will develop advanced Power BI reporting, translate operational knowledge into clear insights, and drive automation using Microsoft Fabric, Copilot, and data automation tools.

You will collaborate with field and back-office teams, set reporting priorities, and ensure accuracy, reliability, and timely delivery of reporting.