Lead Support Worker: Homelessness & Housing Support

Bath & North East Somerset Council; Bath; In loco; GBP 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Bath & North East Somerset Council is seeking a Senior Support Worker to lead high‑quality, person‑centred support for residents in supported housing and temporary accommodation. You will manage complex caseloads, promote trauma‑informed practice, and guide colleagues to achieve positive housing outcomes.

You will collaborate with health, social care and community services, build strong partnerships, and drive continuous improvement in safeguarding and resident wellbeing within a fast‑paced team.

Competenze

• Experience of supporting people experiencing homelessness or other complex needs.
• Strong safeguarding, risk assessment and professional boundaries knowledge.
• Experience in creating and reviewing support plans to achieve positive outcomes.
• Excellent communication, influencing and negotiation skills.
• Experience working with partner agencies across health, social care and community services.
• Ability to manage competing priorities and work independently.
• Experience working collaboratively within a team and taking the lead in areas of expertise.
• Ability to promote good practice and support colleagues through knowledge sharing.
• Good IT, administrative and record-keeping skills.
• Understanding of housing management and challenges facing homeless households.

Mansioni

• High-quality, person-centred support to residents with complex needs, including homelessness and health issues.
• Lead assessment, planning and review of support interventions for sustainable outcomes.
• Coordinate multi‑agency partnerships to improve resident outcomes.
• Manage complex caseloads and identify risks with effective interventions.
• Champion trauma‑informed, strengths‑based approaches across the service.
• Provide guidance and constructive challenge to colleagues and promote best practice.
• Support induction and development of new team members and foster a learning culture.
• Contribute to service development by identifying improvement opportunities.
• Work with residents to develop skills and resilience for independent living.
• Ensure safeguarding, risk management and resident wellbeing are central to delivery.

Conoscenze

Homeless support

Safeguarding

Support planning

Communication

Partnerships

Prioritisation

Team leadership

Knowledge sharing

IT skills

Housing management

Descrizione del lavoro

Bath & North East Somerset Council is seeking a Senior Support Worker to lead high‑quality, person‑centred support for residents in supported housing and temporary accommodation. You will manage complex caseloads, promote trauma‑informed practice, and guide colleagues to achieve positive housing outcomes.

You will collaborate with health, social care and community services, build strong partnerships, and drive continuous improvement in safeguarding and resident wellbeing within a fast‑paced team.