Supported Housing Worker

BRC; Salisbury; On-site; GBP 24,000 - 29,000; Full time

Job summary

BRC in Salisbury is seeking a Supported Housing Worker to join our dedicated team. The role focuses on supporting single homeless individuals and those with complex needs to rebuild lives, gain confidence and achieve greater independence.

The post requires compassion, resilience and a commitment to making a positive difference to people facing challenging circumstances. This is a full-time, permanent position based in Salisbury.

Qualifications

• Experience supporting people with complex needs and homelessness.
• Knowledge of mental health, substance misuse and social exclusion.
• Excellent communication and relationship-building skills.
• Empathetic, patient and resilient; able to work in a team.
• Willingness to participate in an on-call rota (out-of-hours).

Responsibilities

• Provide person-centred support to individuals experiencing homelessness and social exclusion.
• Complete referrals, assessments, support plans and risk assessments.
• Support clients with complex needs, including mental health challenges and substance misuse.
• Help individuals access services and wider community support.
• Encourage clients to develop life skills, confidence and independence.
• Support housing-related matters, tenancy responsibilities and move-on plans.
• Build positive relationships with external agencies and maintain records.

Skills

Empathy

Communication

Teamwork

Relationship-building

Job description

Supported Housing Worker

Location: Salisbury

Salary: £26,200 per annum

Hours: 37.5 hours per week

Contract: Permanent

We are recruiting a Supported Housing Worker to join a dedicated team in Salisbury, supporting single homeless individuals and people with complex needs to rebuild their lives, develop confidence and achieve greater independence.

This is a rewarding opportunity for someone who is compassionate, resilient and committed to making a positive difference to people facing challenging circumstances.

The Role

• Provide person-centred support to individuals experiencing homelessness and social exclusion.
• Complete referrals, assessments, support plans and risk assessments.
• Support clients with complex needs, including mental health challenges, substance misuse and offending backgrounds.
• Help individuals access appropriate services, advice and wider community support.
• Encourage clients to develop life skills, confidence and independence.
• Support clients with housing-related matters, tenancy responsibilities and move-on plans.
• Build positive relationships with external agencies and partner organisations.
• Maintain accurate client records and ensure the safe running of the service.

About You

• Has experience supporting people with complex needs and/or challenging behaviours.
• Understands the challenges faced by people experiencing homelessness.
• Has knowledge of mental health, substance misuse and social exclusion.
• Understands client assessments, support planning and risk management.
• Has excellent communication and relationship-building skills.
• Is empathetic, patient, resilient and able to work effectively as part of a team.
• Is passionate about helping people achieve positive outcomes and greater independence.

Essential Requirements

• Full driving licence and access to your own vehicle for work purposes.
• Good IT skills, including Microsoft Word, email and basic spreadsheets.
• Ability to participate in an out-of-hours on-call rota (minimum 1 in 4 weeks).
• Willingness to participate in the first-responder system, providing emergency cover at the homeless hostel.