Lead Support Worker - High-Acuity Care & PBS

RHC 360 Solutions Ltd; Milton Keynes; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Paid annual leave

Company pension

In-house DMI training

Mandatory training

Mentoring, development and career进

Job summary

RHC 360 Solutions Ltd in Milton Keynes is seeking a Senior Support Worker to provide hands-on care and to lead the staff team during shifts in high-support packages (3:1, 4:1, 5:1). You will guide Support Workers, de-escalate incidents calmly, and ensure care plans, PBS strategies and risk assessments are followed consistently.

The role requires significant experience with challenging behaviours, safeguarding knowledge and a commitment to dignity and independence.

Qualifications

• Significant experience supporting individuals with behaviours that challenge, including high-acuity packages (3:1–5:1)
• Experience supporting, guiding or supervising other care workers
• Strong de-escalation skills and experience of physical intervention in a care setting
• Experience working with PBS plans, risk assessments and complex care plans
• Knowledge of safeguarding, DoLS and least restrictive practice
• DMI (Dynamis) training is highly desirable; PMVA or equivalent may be accepted
• A DBS check, or willingness to obtain one
• Unrestricted right to work in the UK
• Proud member of the Disability Confident employer scheme

Responsibilities

• Lead the staff team during shifts within high-support packages (3:1, 4:1, 5:1)
• Provide hands-on support while guiding and supervising other care workers
• Maintain care plans, PBS strategies and risk assessments in line with best practice
• respond calmly during incidents and uphold dignity, independence and least restrictive practice
• Promote safeguarding and dols compliance across the team

Job description

RHC 360 Solutions Ltd in Milton Keynes is seeking a Senior Support Worker to provide hands-on care and to lead the staff team during shifts in high-support packages (3:1, 4:1, 5:1). You will guide Support Workers, de-escalate incidents calmly, and ensure care plans, PBS strategies and risk assessments are followed consistently.

The role requires significant experience with challenging behaviours, safeguarding knowledge and a commitment to dignity and independence.