Lead Support Worker

Dimensions (UK) Ltd.; Tingley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Annual leave 30 days

Career progression

Learn to Drive

Salary advance

Discounts

Life Assurance

Company Pension

Industry training

DBS paid

Disability interview guarantee

BSL videos

Job summary

Dimensions Group is seeking a Lead Support Worker to shape high-quality, person-centred care for four residents in a friendly home. You will lead with compassion and mentor colleagues while coordinating with locality management to deliver meaningful daily activities and independence.

Most duties include personal care, meal preparation, home upkeep, and supporting with a range of daily activities in a warm, inclusive setting. Sleep shifts and flexible hours may apply.

Qualifications

• Lead with compassion and oversee high-quality, person-centred care.
• Coach and mentor support workers to uphold standards.
• Support independence and life goals for residents.

Responsibilities

• Lead and mentor a healthcare team to deliver person-centred care.
• Support with daily routines: personal care, medication, meals, and home upkeep.
• Set meaningful goals using Activate and Active Support approaches.
• Contribute to reviews and continuous improvement in line with policies.

Skills

Leadership

Mentoring

Communication

Empathy

People management

Job description

37.5hrs a week - 30hrs on rota + 7.5hrs off rota

Driving Licence preferred but not essential

About Dimensions

At Dimensions, you'll join a team that lifts one another up-where your voice matters, your ideas are valued and your commitment to people is celebrated. As a Lead Support Worker, you'll play a vital role in shaping high-quality, person-centred support, mentoring colleagues and championing a culture where every individual feels seen, heard and included.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 - our eighth consecutive year of recognition.

About the role

You'll be joining a friendly, established home supporting four wonderful ladies, each with their own unique personalities, interests, and goals.

The ladies enjoy leading active and fulfilling lives, and no two days are ever the same. Whether it's visiting family, enjoying a game of bingo, dancing at a disco, catching the latest film at the cinema, going swimming, shopping, spending a day at the seaside, enjoying a pub lunch, or attending social events, you'll play a key role in helping them make the most of every opportunity.

As a Lead Support Worker, you'll play an important role in ensuring the people we support receive high-quality, person-centred care. Working closely with your locality manager and assistant locality manager, you'll be supported while also becoming a trusted guide for your colleagues. This role blends hands-on support with leadership, offering you the chance to make a meaningful difference every day.

Your work will be varied and rewarding. You'll help people build independence, develop new skills and make choices that reflect the life they want to live. Using approaches such as Activate and Active Support, you'll set meaningful goals and recognise the potential in everyday moments. You'll support with daily routines-from personal care and medication to meal preparation, shopping and maintaining a comfortable home-ensuring each person feels respected and involved in their own support.

Alongside this, you'll play a key part in coaching and mentoring support workers. You'll share good practice, offer mindful feedback and help create a positive, inclusive team culture. You'll contribute to reviews, support continuous improvement and work in line with Dimensions' values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your role.

If you're someone who leads with compassion, enjoys empowering others and finds purpose in helping people live fulfilling lives, you'll feel valued and inspired in this role.

Shifts:

There are a variety of day shifts, some with sleep shifts, varying between 8-14 hours.

This includes a combination of weekdays and weekends and bank holidays.

Rotas are provided at least 4 weeks in advance to support a healthy work life balance - something we're very passionate about!, If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.

Lead with empathy, confidence and a genuine desire to help people live the lives they choose.

• Enjoy balancing hands-on support with mentoring and guiding other team members.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Value working in a way that is inclusive, supportive and person-centred.
• Are open to learning, willing to try new approaches and committed to good, consistent practice.
• Appreciate being part of a team where everyone's ideas and contributions matter.
• Reliability, adaptability and flexibility, including working weekends and bank holidays when needed.
• The ability to stay calm under pressure and make thoughtful decisions.

A competitive payrate with uplift for overtime you chose to work

• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us, We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable?adjustments?we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.