Lead Support Worker

DIMENSIONS CYMRU LIMITED; Colchester; On-site; GBP 27,000 - 28,000; Full time

Job summary

Dimensions in Colchester is seeking a Lead Support Worker to manage a team delivering person-centred care. You will lead with empathy, coach staff and support individuals to build independence and achieve meaningful goals.

Role involves working across five homes, weekend shifts, and driving to locations as needed. A full UK driving licence and a commitment to high standards are essential.

Qualifications

• Lead with empathy and confidence to support people living the lives they choose.
• Strong communication and feedback skills for team coaching.
• Ability to work across multiple homes and manage shifts.

Responsibilities

• Lead and mentor a team of support workers to maintain high-quality, person-centred care.
• Support individuals to build independence and achieve personal goals.
• Coordinate across five homes in Colchester, covering weekends and bank holidays.
• Ensure practices meet Dimensions' values and regulatory standards.
• Contribute to team development and performance reviews.

Skills

Empathy

Leadership

Communication

Mentoring

Job description

Dim/24068

£27,394.63 Per Annum

Colchester

England, East of England, Essex

Permanent

Hours per week: 37.5

Closing Date: September 22, 2026

About Dimensions

Bring your passion, leadership and heart to a role where your impact truly counts. As a Lead Support Worker, you'll help others grow- both the people we support and the colleagues you'll coach along the way. With the support of your locality management team, you'll empower others to achieve meaningful goals, build independence and create positive change every single day.

About the role

• Lead Support Worker
• Full time - 37.5 hours per week
• £14.01 per hour
• Colchester, Essex
• Full UK driving licence with own car essential.

As a Lead Support Worker, you'll play a vital role in ensuring the people we support receive high-quality, person-centred support. Working closely with your Locality Manager and Assistant Locality Manager, you'll be supported in your role while becoming a trusted role model for your colleagues. This position offers a rewarding blend of hands on support and leadership, giving you the opportunity to make a real difference every day.

No two days will be the same. You'll support individuals to build their independence, develop new skills and make meaningful choices about their lives. Using approaches such as Activate and Active Support, you'll help set and achieve personalized goals, recognizing opportunities for growth in everyday moments. You'll also provide practical support with daily routines, including personal care, medication, meal preparation, shopping and maintaining a comfortable home environment, always ensuring individuals feel respected and in control of their support.

Alongside your direct support responsibilities, you'll play a key role in developing your team. You'll coach and mentor support workers, share best practice, provide thoughtful feedback and help foster a positive, inclusive team culture. You'll contribute to support reviews, drive continuous improvement and ensure all practices align with Dimensions' values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your success.

Flexibility is essential in this role. As a Lead Support Worker, you'll work across all five homes in the Colchester area, covering a range of shifts including weekends and bank holidays. This role may also be recognised in other organisations as a Senior Support Worker position.

About you

You will be a great fit for this role if you:

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Communicate clearly, offer constructive feedback, and naturally lead