Lead Spa Therapist - Open Spa, Guest Experience Leader

Elysium Collection; St. Mawes; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

On Site Spa/Health club membership

Great hotel and F&B discounts

Exceptional training and career paths

Travel loans

Counselling and legal advice

Annual awards

Job summary

Elysium St Mawes in Cornwall is hiring a Lead Spa Therapist to join our opening team. You will deliver professional spa, massage, facial and body treatments across our two treatment rooms and hydro pool, while ensuring a calm, welcoming guest experience.

The role combines hands-on treatment delivery with daily spa operations, leadership of fellow therapists, and a passion for creating memorable guest experiences as we shape the spa from day one.

Qualifications

• An experienced and qualified therapist
• Warm, professional and naturally guest-focused
• Confident delivering massage, facial and body treatments
• Organised and comfortable taking ownership of the spa operation
• Passionate about creating memorable guest experiences
• Commercially aware and confident recommending treatments and products
• Excited by the opportunity to join a new hotel and help build something special

Responsibilities

• Delivering a range of professional spa, massage, facial and body treatments to a consistently high standard
• Carrying out appropriate guest consultations before treatments, identifying individual needs, preferences, contraindications and any relevant health considerations
• Ensuring all spa guests are offered and served refreshments, including drinks, throughout their visit
• Taking responsibility for the daily operation and presentation of the spa, ensuring the hydro pool, treatment rooms, changing areas and relaxation spaces are clean, welcoming and appropriately prepared throughout the day
• Providing day-to-day leadership and support to other therapists working within the spa
• Leading by example in guest service, professional standards, punctuality, presentation and teamwork

Skills

Spa therapy

Guest service

Leadership

Massage

Treatment expertise

Education

Qualified spa therapist

Job description

Elysium St Mawes in Cornwall is hiring a Lead Spa Therapist to join our opening team. You will deliver professional spa, massage, facial and body treatments across our two treatment rooms and hydro pool, while ensuring a calm, welcoming guest experience.

The role combines hands-on treatment delivery with daily spa operations, leadership of fellow therapists, and a passion for creating memorable guest experiences as we shape the spa from day one.