Lead ServiceNow Engineer - Hybrid, Senior, Impact

DWP Digital; Sheffield; Hybrid; GBP 75,000 - 93,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Great work-life balance

Pension contributions 28.97%

Job summary

DWP Digital is seeking a Lead Software Engineer to mentor high-performing teams, shape large-scale ServiceNow solutions and drive engineering excellence across ITSM, ITOM, HRSD and more. You will guide design, security and delivery standards while collaborating with architects and product teams to support around 120,000 colleagues.

You’ll provide hands-on leadership, balance competing priorities and champion best practices, governance and secure-by-design software.

Qualifications

• Proven experience delivering and leading ServiceNow solutions across multiple modules and applications (ITSM, ITOM, SPM, Security Operations, HRSD, Portals, Workspaces, CMDB)
• Strong cyber security and IT operations controls knowledge; secure, scalable, automated solutions
• Experience implementing Security Operations and ITOM in complex enterprise environments
• Proven leadership to mentor engineers and drive engineering best practices

Responsibilities

• Provide technical leadership across multiple ServiceNow modules and ensure design, quality, security and best practices are embedded
• Mentor and empower engineering teams to deliver high-quality digital services
• Collaborate with architects, product teams and stakeholders to deliver scalable, user-centric solutions
• Set engineering standards and promote collaboration, knowledge sharing and reuse of proven solutions

Skills

ServiceNow

ITSM

ITOM

Security Operations

HRSD

Service Portals

Workspaces

CMDB

Integrations

Cyber security

Leadership

Mentoring

Job description

DWP Digital is seeking a Lead Software Engineer to mentor high-performing teams, shape large-scale ServiceNow solutions and drive engineering excellence across ITSM, ITOM, HRSD and more. You will guide design, security and delivery standards while collaborating with architects and product teams to support around 120,000 colleagues.

You’ll provide hands-on leadership, balance competing priorities and champion best practices, governance and secure-by-design software.