Lead ServiceNow Engineer — Hybrid, Mentoring & Scalable Solutions

DWP Digital

Newcastle upon Tyne

Híbrido

GBP 75.000 - 93.000

Jornada completa

Hace 2 días
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Ventajas ofrecidas por este puesto de trabajo

Hybrid working
Excellent pension (28.97%)
Flexible hours
Work-life balance
Professional development

Descripción de la vacante

DWP Digital is seeking a Lead Software Engineer to mentor high-performing teams, shape large-scale ServiceNow solutions, and drive engineering excellence across the platform. You will lead technical direction, ensure security and quality, and collaborate with product teams and stakeholders to deliver user-centered digital services at scale.

The role emphasizes leadership, continuous improvement, and delivering impactful outcomes for around 120,000 colleagues.

Formación

  • Strong experience delivering ServiceNow solutions across multiple modules including ITSM, ITOM, HRSD and security operations.
  • Design secure, resilient and scalable solutions with security by design, automation and AI-driven operations.
  • Proven track record leading investigations into complex challenges and driving evidence-based improvements.

Responsabilidades

  • Provide technical leadership across multiple ServiceNow modules and mentor engineering teams.
  • Set engineering standards and drive best practices to deliver scalable, maintainable services.
  • Collaborate with architects, product teams and stakeholders to shape large-scale ServiceNow implementations.

Conocimientos

Leadership
Mentoring
Engineering leadership
Quality focus

Herramientas

ServiceNow
ITSM
ITOM
Security Operations
HRSD
Service Portals
CMDB

Descripción del empleo

DWP Digital is seeking a Lead Software Engineer to mentor high-performing teams, shape large-scale ServiceNow solutions, and drive engineering excellence across the platform. You will lead technical direction, ensure security and quality, and collaborate with product teams and stakeholders to deliver user-centered digital services at scale.

The role emphasizes leadership, continuous improvement, and delivering impactful outcomes for around 120,000 colleagues.

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