Lead Product Manager - Customer & Commercial Strategy (12m FTC)

Tesco; Wellingborough; On-site; GBP 70,000 - 95,000; Full time

Job summary

Booker, part of Tesco Group, is seeking a Lead Product Manager on a 12-month fixed-term contract to steer the Customer & Commercial product portfolio, covering customer propositions, sales enablement, personalisation and pricing.

You will define product strategy, lead a team of product managers, and collaborate with Engineering, Data and Design to drive value for customers, colleagues and the business. This role offers a high-impact leadership opportunity within a large retail group.

Qualifications

• Experience leading product strategies and roadmaps in a complex environment.
• Strong people leadership skills with a passion for coaching and developing others.
• A track record of delivering large-scale products or programmes that drive measurable business outcomes.
• Excellent stakeholder management and influencing skills, including experience working with senior leaders.
• Strong commercial awareness and the ability to balance customer, colleague and business needs.
• Experience using data and customer insight to make informed product decisions.
• Excellent communication skills and the ability to bring people together around a common vision.
• A collaborative approach and a passion for creating great customer experiences.

Responsibilities

• Define and deliver the Customer & Commercial Product strategy and roadmap.
• Lead, coach and develop a high-performing team of Product Managers.
• Build product capability and embed best practices across the wider team.
• Own and evolve customer-facing propositions, including sales enablement, loyalty and rewards.
• Drive innovation across personalisation, pricing and customer engagement products.
• Lead complex product and transformation programmes from discovery through to successful delivery and adoption.
• Develop compelling business cases and ensure clear measurement of outcomes and benefits.
• Partner with Engineering, Data, Design and business teams to deliver customer and commercial value.
• Use customer insight, data and feedback to inform decision-making and prioritisation.
• Build strong relationships with stakeholders across all levels of the organisation.
• Ensure products are developed with appropriate consideration for security, privacy and governance requirements.

Skills

Product strategy

Roadmaps

People leadership

Stakeholder engagement

Data-driven decision making

Communication

Job description

Booker, part of Tesco Group, is seeking a Lead Product Manager on a 12-month fixed-term contract to steer the Customer & Commercial product portfolio, covering customer propositions, sales enablement, personalisation and pricing.

You will define product strategy, lead a team of product managers, and collaborate with Engineering, Data and Design to drive value for customers, colleagues and the business. This role offers a high-impact leadership opportunity within a large retail group.