Lead, Motor Claims Capture – Hybrid Role

Metropolitan Police; Greater London; Hybrid; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Location allowance

Non-pensionable allowance

Annual incremental salary progression

Generous annual leave entitlement

Interest-free season ticket loans

Met sports and social clubs

Wellbeing support

Job summary

Metropolitan Police is recruiting a Claims Handler (Capture Lead) to lead civil liability and road traffic claims against the Met. You will manage a capture team of administrators, assess merits, and negotiate settlements in line with finance procedures.

The role offers hybrid working with the Insurance and Claims Services team in Holborn. The successful candidate will drive investigations, coordinate with legal teams and insurers, and deputise for the Claims Manager as required.

Responsibilities

• Investigating and assessing civil liability in both public liability and road traffic compensation claims made against or on behalf of the Metropolitan Police Service (MPS).
• Assessing the merits or otherwise of individual claims, to communicate a decision to the claimant, negligent third party, legal representatives or insurers.
• Negotiating appropriate levels of compensation and requests for payments, having due regard for Finance procedures and guidelines.
• Leading a team of non-injury third party motor claims administrators (capture team).
• Undertaking claims related work as delegated by the Claims Manager.
• Deputise for the Claims Manager as required.

Job description

Metropolitan Police is recruiting a Claims Handler (Capture Lead) to lead civil liability and road traffic claims against the Met. You will manage a capture team of administrators, assess merits, and negotiate settlements in line with finance procedures.

The role offers hybrid working with the Insurance and Claims Services team in Holborn. The successful candidate will drive investigations, coordinate with legal teams and insurers, and deputise for the Claims Manager as required.