Lead IT Technician

William-Hulme; Manchester; On-site; GBP 27,000 - 33,000; Full time

Job summary

William Hulme’s Grammar School (WHGS) is seeking an IT Technician to provide vital back-office IT support to staff and students, enabling excellent educational outcomes. The role reports to the IT Service Manager and covers WHGS plus 10 other academies in the shared service.

Ideal candidates will have at least 2 years in a busy IT support role, be self-motivated, and able to manage their own workload. You should be ready for some evening work and occasional weekends, with DBS checks and

Qualifications

• Minimum of 2 years’ experience in a busy IT support role.
• Self-motivated and keen to learn new systems and technology.
• Ability to provide first line technical support to users’ helpdesk requests.

Responsibilities

• Support the IT service delivery for WHGS and 10 other academies as required.
• Maintain, operate and repair computers and computer-related resources across the academies.
• Respond to users’ helpdesk requests promptly to minimise disruption to teaching and administration.

Skills

First line IT support

Helpdesk experience

Self-motivated

Job description

Full Time, All year round, Permanent, commencing as soon as possible, salary from £30,000.00 per annum

Thank you for your interest in applying to be an IT Technician at William Hulme’s Grammar School (WHGS). This is an exciting opportunity for the right candidate to provide vital back-office support to staff and students to enable students to receive the very best educational experience and outcomes.

Reporting to the IT Service Manager, you will be responsible for supporting the main delivery of the IT service to WHGS, but also 10 other academies within the shared service when required.

Working as part of an ICT delivery service team, you will provide IT support and contribute to the effective operation, maintenance and repair of all computers and computer-related resources throughout the academies.

The ideal candidate will have a minimum of 2 years’ experience working in a busy IT support role, be self-motivated and keen to learn new systems and technology. They will also be able to use their initiative to manage their own workload.

The ability to provide first line technical support is essential, responding to users’ helpdesk requests in a timely and effective manner to minimise any disruption to teaching, learning or administration at WHGS.

This post may involve both evening and very occasional weekend work and the post holder will need to demonstrate flexibility and a willingness to work unsocial hours.

Closing date: Sunday 1 November 2026 11:59pm

Interviews: Tuesday 3 November 2026

The school is fully committed to the safeguarding of children and all staff will be subject to an enhanced DBS disclosure and full child protection/safeguarding training. United Learning is an equal opportunities employer.