Lead IT Consultant: Cloud & Tech Leadership

Sharp Business Systems France; Birmingham; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Sharp Business Systems France seeks a Lead Consultant to join its Professional Services team in a hybrid, client-facing role. You will provide technical leadership, mentor a team of consultants, and deliver high-quality solutions to a diverse client base.

The role combines hands-on technical work with people leadership and strategic client engagement, including managing delivery, guiding technology decisions, and contributing to service strategy.

Qualifications

• Extensive experience delivering IT consultancy services, preferably within a Managed Service Provider environment.
• Strong experience with Microsoft 365 and Microsoft Azure.
• Deep understanding of server infrastructure, operating systems, virtualization, and networking.
• Excellent troubleshooting and problem-solving skills.
• Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Commercial awareness and a customer-focused approach.
• Understanding of UK GDPR and data privacy requirements.
• Previous people management or team leadership experience.
• Microsoft Expert-level certifications, or a commitment to achieving them.

Responsibilities

• Lead, mentor and develop a regional team of Technical Consultants.
• Conduct regular one-to-one meetings, performance reviews and development planning.
• Identify training opportunities and support continuous professional development across the team.
• Perform quality reviews of technical documentation and project deliverables.
• Act as a technical escalation point for complex infrastructure and cloud-related issues.
• Deliver consultancy, strategic guidance and IT management services to key clients.
• Meet with existing and prospective customers to identify technology solutions that meet business needs.
• Specify, plan and deliver complex infrastructure and cloud projects.
• Support recruitment activities and help build a high-performing technical team.
• Contribute to business strategy and service improvement initiatives.

Skills

Microsoft 365

Microsoft Azure

Server infrastructure

Virtualisation

Networking

Troubleshooting

Communication

Customer focus

GDPR knowledge

People management

Job description

Sharp Business Systems France seeks a Lead Consultant to join its Professional Services team in a hybrid, client-facing role. You will provide technical leadership, mentor a team of consultants, and deliver high-quality solutions to a diverse client base.

The role combines hands-on technical work with people leadership and strategic client engagement, including managing delivery, guiding technology decisions, and contributing to service strategy.