Lead Interaction Designer - Drive Accessible Digital Experiences

Mastek; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Flexible & hybrid working

Learning & development opportunities

Access to digital transformation work

Inclusive and supportive culture

Cross-functional collaboration

Job summary

Mastek is seeking an experienced Lead Interaction Designer to drive design excellence across complex digital services and to champion user-centred design practices within our growing UCD capability. This role combines hands-on leadership with strategic influence, defining standards and mentoring designers.

You will collaborate with cross-functional teams to deliver accessible, evidence-led digital experiences that meet user and business needs, influence stakeholders, and contribute to the

Qualifications

• Experience delivering interaction design in complex digital environments.
• Strong understanding of user-centred design, accessibility, usability, and prototyping.
• Experience creating and maintaining design systems, reusable patterns, and design standards.
• Proven ability to influence stakeholders and drive positive change through design.
• Experience mentoring or coaching designers and supporting capability development.
• Strong collaborative skills in multidisciplinary agile teams.

Responsibilities

• Lead the design of intuitive, accessible, and user-centred digital services.
• Champion evidence-led design practices, ensuring user needs drive delivery.
• Define and promote interaction design standards, principles, and best practices.
• Provide design leadership, assurance, and quality reviews across teams.
• Drive consistency through design systems, reusable patterns, and design frameworks.
• Collaborate with Product Managers, Researchers, Designers, Engineers, and Delivery teams.
• Mentor and grow other designers to strengthen the design community.

Skills

Leadership in UX design

Stakeholder management

User-centred design

Accessibility & usability

Mentoring designers

Collaboration in agile teams

Job description

Mastek is seeking an experienced Lead Interaction Designer to drive design excellence across complex digital services and to champion user-centred design practices within our growing UCD capability. This role combines hands-on leadership with strategic influence, defining standards and mentoring designers.

You will collaborate with cross-functional teams to deliver accessible, evidence-led digital experiences that meet user and business needs, influence stakeholders, and contribute to the