Lead Information Controller

STRABAG; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

STRABAG in Manchester is seeking an experienced Information Control Lead to manage and develop the Information Control team on major construction projects. You will oversee the lifecycle of information, ensure ProjectWise workflows are followed, and drive quality and compliance across teams and suppliers.

The role requires senior leadership in information-control, workflow governance, and metadata management within a complex project environment.

Qualifications

• Substantial experience in Information Control / Document Control on major construction, infrastructure, or similarly complex projects, including senior or lead capacity.
• Proven ability to lead, supervise or line-manage Information Controllers / Document Controllers and manage workloads.
• Strong knowledge of project information workflows, metadata and audit trails.

Responsibilities

• Lead the day-to-day operation of the Information Control function and line manage the team.
• Allocate and prioritise workloads, monitor capacity and performance for project needs.
• Provide coaching, mentoring and development to Information Controllers.
• Oversee information lifecycle activities: receipt, validation, registration, distribution, revision, status and records.
• Ensure ProjectWise workflows are followed and processes are adhered to by teams and suppliers.
• Perform quality assurance checks on naming, classification, revision and metadata before exchange.
• Manage exchanges with Client, designers and subcontractors ensuring traceability and timely delivery.
• Act as primary point of contact for Information Control matters; escalate as needed.
• Coordinate with Information Management to resolve workflow or system issues without taking ownership of setup.
• Develop and implement procedures, registers, trackers and guidance for Information Control.
• Monitor queues, overdue actions and quality trends; report performance to leadership.
• Support onboarding and training on ProjectWise workflows and control requirements.
• Maintain audit trails and records for assurance, handover and close-out activities.
• Collaborate with Client and supply chain to ensure compliant submissions.
• Liaise with Information Management teams to promote standardisation and improvement.

Skills

Information Control

Document Control

Leadership

Bentley ProjectWise

ISO 19650

Stakeholder Management

Excel

MS Office

Tools

Bentley ProjectWise

Microsoft Excel

Microsoft Office

Job description

• Lead the day-to-day operation of the Information Control function, providing operational leadership and line management to the Information Control team.
• Allocate and prioritise Information Control workloads, monitor capacity and performance, and ensure appropriate coverage to meet project and contractual requirements.
• Provide coaching, mentoring and development to Information Controllers, including performance management and support for competency development.
• Oversee document and information control activities throughout the information lifecycle, including receipt, validation, registration, distribution, transmittal, revision, status and records management.
• Oversee the correct operation of ProjectWise information control workflows and ensure project teams, suppliers and Information Controllers follow agreed processes and work instructions.
• Undertake and oversee quality assurance checks to confirm information is correctly named, classified, revised, statused and attributed with the required metadata before formal exchange or acceptance.
• Manage incoming and outgoing information exchanges with the Client, designers, suppliers, subcontractors and other stakeholders, ensuring packages are complete, traceable and processed within agreed timescales.
• Act as the primary operational point of contact for Information Control matters, resolving queries and escalating material issues to Information Management or project leadership as appropriate.
• Coordinate with Information Management and Information Systems/CDE colleagues to resolve workflow, access, permission or system issues affecting controlled information processes, without assuming ownership of technical system configuration.
• Develop, maintain and implement Information Control procedures, work instructions, registers, trackers and workflow guidance in line with project requirements.
• Monitor Information Control queues, overdue actions, exceptions and quality trends, and provide clear performance reporting to Information Management and project leadership.
• Support the onboarding of project teams and supply-chain organisations into agreed Information Control processes and deliver or coordinate training on ProjectWise workflows and control requirements.
• Maintain effective audit trails and records of formal information exchanges, supporting assurance, handover and project close-out activities.
• Work closely with project leads, the Client and supply chain to promote consistent application of information control requirements and timely resolution of non-compliant submissions.
• Liaise with other Information Management teams across the business to support standardisation, continuous improvement and sharing of information control best practice.

Tasks

• Lead the day-to-day operation of the Information Control function, providing operational leadership and line management to the Information Control team.
• Allocate and prioritise Information Control workloads, monitor capacity and performance, and ensure appropriate coverage to meet project and contractual requirements.
• Provide coaching, mentoring and development to Information Controllers, including performance management and support for competency development.
• Oversee document and information control activities throughout the information lifecycle, including receipt, validation, registration, distribution, transmittal, revision, status and records management.
• Oversee the correct operation of ProjectWise information control workflows and ensure project teams, suppliers and Information Controllers follow agreed processes and work instructions.
• Undertake and oversee quality assurance checks to confirm information is correctly named, classified, revised, statused and attributed with the required metadata before formal exchange or acceptance.
• Manage incoming and outgoing information exchanges with the Client, designers, suppliers, subcontractors and other stakeholders, ensuring packages are complete, traceable and processed within agreed timescales.
• Act as the primary operational point of contact for Information Control matters, resolving queries and escalating material issues to Information Management or project leadership as appropriate.
• Coordinate with Information Management and Information Systems/CDE colleagues to resolve workflow, access, permission or system issues affecting controlled information processes, without assuming ownership of technical system configuration.
• Develop, maintain and implement Information Control procedures, work instructions, registers, trackers and workflow guidance in line with project requirements.
• Monitor Information Control queues, overdue actions, exceptions and quality trends, and provide clear performance reporting to Information Management and project leadership.
• Support the onboarding of project teams and supply-chain organisations into agreed Information Control processes and deliver or coordinate training on ProjectWise workflows and control requirements.
• Maintain effective audit trails and records of formal information exchanges, supporting assurance, handover and project close-out activities.
• Work closely with project leads, the Client and supply chain to promote consistent application of information control requirements and timely resolution of non-compliant submissions.
• Liaise with other Information Management teams across the business to support standardisation, continuous improvement and sharing of information control best practice.

Qualifications

• Substantial experience in Information Control / Document Control on major construction, infrastructure, or similarly complex projects, including experience in a senior or lead capacity.
• Demonstrable experience of leading, supervising or line managing Information Controllers / Document Controllers, including workload allocation, coaching and performance support.
• Strong operational experience of Bentley ProjectWise, including controlled workflows, transmittals, metadata, revision/status management and formal information exchange.
• Strong knowledge of document and information control principles, including registration, distribution, revision control, status control, metadata management, audit trails and records management.
• Good working knowledge of ISO 19650 principles and their practical application to information control within a Common Data Environment.
• Experience coordinating formal information exchanges with clients, designers, suppliers and subcontractors and resolving incomplete or non-compliant submissions.
• Strong quality-assurance mindset with the ability to identify information-control errors, apply project requirements consistently and escalate material issues appropriately.
• Ability to effectively communicate with internal and external project teams, including clients, suppliers, and senior stakeholders.
• Strong organisational, planning and prioritisation skills, with the ability to manage competing workloads across a busy project environment.
• Experience developing, maintaining and implementing information-control procedures, work instructions, registers, trackers, and workflow guidance.
• Ability to coach, train and support users and Information Control team members in agreed processes and ProjectWise workflows.
• Strong working knowledge of Microsoft Excel and other Microsoft Office products for registers, reporting, analysis, and day-to-day information-control activities.