Lead Hotel Housekeeping Team & SOP Excellence

Staycity Group; York and North Yorkshire; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme based on core values and

Discounted rates for overnight stays

Refer and earn up to £550

Cycle to work scheme

Education Support

Volunteer days: 2 paid days per year

Employee Assistance Program

Job summary

Staycity Group is hiring a Housekeeping Manager to shape the guest journey by upholding high hygiene and presentation standards across the property. You will oversee SOPs, guide the housekeeping team and ensure consistent service quality in a fast-paced hospitality environment.

The role requires a strong track record in hotel housekeeping, exceptional attention to detail, and the ability to lead and motivate a team to meet Staycity’s high standards.

Qualifications

• Proven track record of 5+ years in hotel or hospitality, with housekeeping experience.
• Strong attention to detail and ability to self-organize.
• Proven capability to lead and inspire a team.

Responsibilities

• Assist in implementing and upholding SOPs for Housekeeping and ensure adherence.
• Maintain property's presentation and hygiene standards and inspect rooms as required.
• Lead, train and motivate a cohesive, high-performing team.

Skills

Team management

Attention to detail

Self-organization

Job description

Staycity Group is hiring a Housekeeping Manager to shape the guest journey by upholding high hygiene and presentation standards across the property. You will oversee SOPs, guide the housekeeping team and ensure consistent service quality in a fast-paced hospitality environment.

The role requires a strong track record in hotel housekeeping, exceptional attention to detail, and the ability to lead and motivate a team to meet Staycity’s high standards.