Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; York; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading restaurant chain is seeking a General Manager in York to inspire and lead their team. The ideal candidate will prioritize exceptional service, foster a positive work environment, and drive performance through effective coaching and financial management. Join a vibrant team that values individuality and diversity, with benefits including a substantial bonus scheme and comprehensive health insurance.

Benefits

Bonus scheme – up to £8,000 annual bonus opportunity

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift, 50% off for friends and family

Industry-leading family-friendly policies

Be the first to try new menus

Wagamama parties throughout the year

Recognition program

Pension schemes

Gym memberships

Qualifications

• Inspire team to deliver exceptional service and maintain high standards.
• Coach and develop team to reach their full potential.

Responsibilities

• Lead restaurant performance and ensure excellent guest experiences.
• Manage budgeting, inventory, and labor effectively.

Skills

Emotional Intelligence

Coaching

Financial Skills

Problem Solving

Job description

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Lead Hospitality Innovator (Hiring Immediately), York

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Client:

wagamama

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

General Manager | Full time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are seeking a General Manager to lead our team and continue our journey to nourish both body and soul.

The role |

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving outstanding results.

If you |

• Prioritize creating a positive and inclusive work environment through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Are committed to delivering excellent guest experiences, ensuring every interaction reflects exceptional service, and equipping your team with the necessary skills and mindset.
• Possess strong financial skills, including budgeting, inventory and labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team from recruitment through ongoing development, supporting their personal and professional growth.
• Care about creating an inclusive environment where team members feel respected and valued, allowing them to thrive in their roles and careers.
• Are a proactive problem solver, capable of making quick decisions and thinking on your feet.

We’d love to hear from you if you fit this profile.

What’s in it for you |

• Bonus scheme – up to £8,000 annual bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside of work for friends and family
• Industry-leading family-friendly policies (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide "Love Above the Door" legend through our recognition program

Additionally, we offer pension schemes, holiday leave, training programs, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.