Lead Generation Specialist

TN United Kingdom; Milton Keynes; Hybrid; Full time

Job summary

A leading company in Milton Keynes is seeking a Lead Generation Retail Specialist for a 12-month contract. The role involves generating leads through outbound calls and live chat, ensuring compliance with FCA and GDPR regulations. Ideal candidates will have strong sales skills and attention to detail, with a focus on building rapport with customers. This position offers a hybrid working model with a competitive hourly rate.

Qualifications

• Self-motivated to meet sales targets.
• Maintain knowledge of GDPR regulations.

Responsibilities

• Generate leads via outbound calls and live chat.
• Ensure compliance with FCA and GDPR regulations.
• Influence customers into leads through product recommendations.

Skills

Sales

Customer Engagement

Attention to Detail

Rapport-Building

Education

Experience in a Regulated Sales Environment

Job description

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Lead Generation Specialist, Milton Keynes

Client:

Location: Milton Keynes, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: f9b35de3fa26

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Lead Generation Retail Specialist

12-month contract

Rate of pay: £14.31 per hour

Rotating shifts: 1 week 09:00 - 17:30 and then 1 week 11:00 - 19:30

Hybrid: 3 days WFH and 2 days on site

We are recruiting for a Lead Generation Retail Specialist for our client based in Milton Keynes. The main purpose of this role is to generate leads for the company's retailer network via outbound calls and live chat. You will contact prospective customers from targeted data lists and engage with customers browsing the website through live chat.

Responsibilities:

• Maintain understanding of FCA regulatory requirements to ensure a consultative approach when discussing financial information, avoiding breaches of regulations.
• Influence 30% of contacted customers into leads via outbound calls, recommending suitable products based on understanding of our offerings and regulations.
• Influence 15% of customers on live chat into leads, using product knowledge to match customers with suitable online showroom products.
• Maintain knowledge of GDPR regulations related to customer and lead data, ensuring all data is accurate and compliant.
• Ensure all customer contacts meet high standards and pass regulatory and quality checks.
• Support and liaise with retailer and dealer networks by sharing leads and sales opportunities.
• Follow FCA regulations strictly when discussing offers, demonstrating integrity.
• Preferred: experience in a regulated sales environment.
• Self-motivated to meet sales targets.
• Strong rapport-building skills to establish quick relationships with customers.
• Excellent attention to detail to ensure GDPR compliance.

Response Personnel, an independent recruitment company since 1997, specializes in permanent, temporary, and contract roles across various sectors including Commercial, Industrial, and Technical industries. For more information on available roles, call 01582 616300.