Lead Generation & Sales Support Executive

Stewart Johnson Partners Limited; Kettering; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Paid daily rest break

28 days' annual leave including public

Workplace pension

Structured reviews at 30, 60 and 90/90

Job summary

Stewart Johnson Partners Limited in Kettering, Northamptonshire, is recruiting a Lead Generation & Sales Support Executive to research prospective customers, make initial contact and arrange meetings for the senior commercial team. Approximately 60% of the role involves prospect research, outbound calls and emails; the remainder covers CRM administration, diary coordination and general office duties.

The position is permanent, full-time, office-based, five days per week with a 9:00am-5:00pm

Qualifications

• Strong telephone confidence and resilience when dealing with rejection or unanswered calls.
• Ability to perform frequent outbound calling and build rapport over the phone.
• Clear spoken and written communication with minimal supervision.
• Ability to learn and maintain a CRM system and keep records up to date.

Responsibilities

• Research suitable businesses, projects and decision-makers.
• Make outbound calls and introduce the company at a high level.
• Qualify initial interest and arrange relevant meetings.
• Send professional introductory and follow-up emails.
• Maintain accurate prospect, call and meeting records.
• Manage follow-up dates and ensure actions are completed.
• Support the sales process with accurate administration.
• Assist with diary management and general office duties.

Skills

Outbound calling

Telephone confidence

Communication

CRM system

Diary management

Organisation

Tools

CRM system

Job description

Lead Generation & Sales Support Executive

Location: Kettering, Northamptonshire

Salary: £28,000 per annum

Hours: Monday to Friday, 9:00am-5:00pm; 40 paid hours per week

Contract: Permanent, full-time

Working arrangement: Office-based, five days per week

The opportunity

We are recruiting for a growing specialist construction contractor that delivers complex, high-quality projects across the UK. This position will support the company's continued growth by researching prospective customers, making professional initial contact and arranging qualified meetings for the senior commercial team.

The opportunity would suit someone with strong telephone confidence, resilience and organisation who wants to develop a career within lead generation and business development.

The role

Approximately 60% of the position will involve prospect research, outbound calling and introductory emails. The remainder will cover CRM administration, follow-up activity, general office support and diary coordination.

• Research suitable businesses, projects and decision-makers.
• Make outbound calls and introduce the company at a high level.
• Qualify initial interest and arrange relevant meetings.
• Send professional introductory and follow-up emails.
• Maintain accurate prospect, call and meeting records.
• Manage follow-up dates and ensure agreed actions are completed.
• Support the sales process with accurate administration.
• Assist with diary management, meeting coordination and general office duties.

This is a lead-generation and coordination role. You will not be expected to prepare technical quotations, estimate projects, negotiate contracts or close sales independently.

About you

You must be comfortable spending a substantial part of the working day making outbound telephone calls and able to remain confident and professional when dealing with rejection, unanswered calls and changing responses.

• Confidence and professionalism on the telephone.
• A genuine willingness to undertake frequent outbound calling.
• Clear spoken and written communication.
• Resilience, persistence and a positive approach.
• Strong organisation and attention to detail.
• A reliable method for managing follow-ups, records and deadlines.
• Sound judgement and an understanding of when to escalating enquiries.
• Confidence using email, calendars, shared files and spreadsheets.
• The ability to learn and maintain a CRM system.
• The ability to work from the Kettering office five days per week.

Experience in customer service, appointment setting, telesales, lead generation, recruitment, sales support or office administration would be useful. Construction-sector experience is advantageous but not essential.

What the company offers

• £28,000 annual salary.
• Permanent, full-time employment.
• Paid daily rest break.
• 28 days' annual leave inclusive of public and bank holidays.
• Workplace pension.
• Structured reviews at 30, 60 and 90 days.
• Training and support from experienced commercial leadership.
• Development opportunities within a growing national business.