Lead Funeral Services & Conducting Assistant

Central England Co-operative Limited; St. Ives; On-site; GBP 18,000 - 24,000; Full time

Job summary

OurCoop is seeking a Conducting Funeral Assistant to coordinate funeral arrangements and lead the bearer team to deliver an exemplary client journey. The role involves implementing funeral strategy, providing leadership, and ensuring high standards of service across multiple sites.

You will participate in a standby and on-call rota, with DBS checks for new joiners from December 2023. A full UK driving licence is essential; strong teamwork and communication are required.

Qualifications

• Passion for delivering excellent client service
• Strong planning and organising skills
• Full UK driving licence

Responsibilities

• Provide leadership to the bearer team on the day of the funeral
• Support line managers to coach and develop colleagues’ knowledge
• Conduct funerals to high standards of delivery
• Lead and participate in community activities
• Ensure Health and Safety compliance by bearer team on the day of funeral
• Attend local forums or meetings to network with the NAFD
• Daily running of funeral home including arranging and back of house duties

Job description

OurCoop is seeking a Conducting Funeral Assistant to coordinate funeral arrangements and lead the bearer team to deliver an exemplary client journey. The role involves implementing funeral strategy, providing leadership, and ensuring high standards of service across multiple sites.

You will participate in a standby and on-call rota, with DBS checks for new joiners from December 2023. A full UK driving licence is essential; strong teamwork and communication are required.