Lead Food & Beverage Manager — Elevate Guest Experience

Dalata Hotel Group; City of Edinburgh; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€/£60 Employee rate on rooms for all D

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development programmes

Staff appreciation initiatives & team‑

Performance-related bonus plan

Job summary

Dalata Hotel Group in Edinburgh is seeking an experienced Food & Beverage Manager to own and elevate the team, drive performance and contribute to the hotel's strategy.

You will shape team culture, deliver guest satisfaction, and leverage development opportunities through our Dalata Academy. A customer‑centric, energetic leader with hospitality experience in a 3/4 star setting is ideal; we offer a supportive environment with career growth and competitive benefits.

Qualifications

• 2-3 years of experience as a Food & Beverage Manager.
• Familiarity with hospitality industry standards.
• Experience in a 3/ 4 star hotel.
• Proficiency in English.
• Computer literacy.
• A customer-oriented and professional attitude.
• An outgoing personality.
• Excellent organizational and time management skills.

Responsibilities

• Ensure guest satisfaction across multiple departments including the front office and F&B.
• Increase standing on TripAdvisor by encouraging positive reviews.
• Gather complaints from TripAdvisor, TrustYou, comment cards, and Optimus reports.
• Check the Optimus sheet daily.
• Email a copy of the complaints sheet to department heads and discuss corrective training.

Skills

Experience as Food & Beverage Manager

Hospitality industry standards

3/4 star hotel experience

English proficiency

Computer literacy

Customer-oriented attitude

Outgoing personality

Organizational & time management

Job description

Dalata Hotel Group in Edinburgh is seeking an experienced Food & Beverage Manager to own and elevate the team, drive performance and contribute to the hotel's strategy.

You will shape team culture, deliver guest satisfaction, and leverage development opportunities through our Dalata Academy. A customer‑centric, energetic leader with hospitality experience in a 3/4 star setting is ideal; we offer a supportive environment with career growth and competitive benefits.