Lead File Handler - Military Disease

Davies; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

25 days holiday per year

Simply Health Care Cash Plan

Death In Service after 1 years’ service

Pension Contribution based 5% Employee / 3% Employer

Cycle to Work Scheme

Tech Scheme

Gym Flex

Access to Online Discount Sites

Discounted Tickets for Merlin Attractions nationwide

Job summary

Davies is seeking a Lead File Handler in Birmingham to manage their own caseload within the Military Disease department, specializing in noise-induced hearing loss claims. The role involves supervising a mini team, ensuring the progression of claims, and technical guidance. You will work Monday to Friday, 9 am to 5 pm, with benefits like a health cash plan and flexible holidays. Ideal candidates are technically proficient in NIHL cases and possess strong people skills.

Qualifications

• Must be able to manage and progress claims effectively.
• Responsible for supervising a mini team and developing their technical understanding.

Responsibilities

• Review and prepare reports on own files and supervise team reports.
• Review and approve bills on own files.
• Support strategy meetings and relay key messages and updates.
• Create guidance documents for the team.
• Conduct investigations and attend conferences.

Skills

Technically proficient in dealing with NIHL disease cases

People person, able to supervise a mini team

Effective negotiator

Good listening and verbal communication skills

Ability to work under pressure and to target

Good level of IT skills

Job description

Overview

Department: Legal

Employment Type: Permanent - Full Time

Location: Birmingham

Description

The Lead File Handler will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. As well as assume responsibility for supervision of a mini team, this includes but is not limited to cases, bills and general guidance with the view to progress files and develop the teams technical understanding. You will be responsible for managing and progressing claims in accordance with appropriate strategies to secure desired client outcomes at appropriate levels of profitability.

Key Responsibilities

• Reviewing documents and preparing reports on own files as well as supervising team reports and files.
• Reviewing and approving bills on own files as well as team.
• Technical development of the team i.e. competency framework & strategy
• Supporting with any strategy meetings and relaying key messages and updates.
• Responsible for creating guidance documents for the team
• Dealing with disclosure
• Reviewing evidence (Including records)
• Conducting investigations with Insured / obtaining witness statements.
• Instructing Experts.
• Attending conferences and trials.
• Dealing with routine correspondence.
• Court appointments.
• Liaising with and taking instructions from Insurers and Insureds.
• Ensure adherence to Court timetables
• To ensure compliance with the SRA Standards & Regulations
• Adhere to the Keoghs Values

Hours: 35 hours per week. Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Primary location for this role is Keoghs, Ingenuity House, Elmdon Trading Estate, Bickenhill Lane, Birmingham, B37 7HQ or Keoghs, 2 Parklands, Lostock, Bolton BL6 4SE.

Skills, Knowledge & Expertise

• Technically proficient in dealing with NIHL disease cases.
• People person, able to supervise a mini team.
• Ability to use own initiative.
• Effective negotiator.
• Good listening and verbal communication skills.
• Ability to maintain concentration and pay attention to detail.
• Ability to self-organise and self-prioritise.
• Ability to work under pressure and to target
• An enthusiastic and hardworking individual
• Good level of IT skills

Job Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation.