Lead Engineer – North Shields

Checkageek; North Shields; Remote; GBP 60,000 - 75,000; Full time

Job summary

One IT Support Ltd in North Shields is recruiting a Lead Engineer dedicated to handling senior-level escalations and complex client projects. The role focuses on Windows desktop/server expertise, Microsoft 365 administration, and robust networking proficiency.

You will mentor junior engineers, coordinate with the Support Team Leader, and ensure smooth project handovers from scoping to deployment. Travel to client sites across the North East is expected.

Qualifications

• Must have expert Windows desktop and server skills.
• Extensive Microsoft 365 administration.
• Server management (Hyper-V, backups) experience.
• Advanced networking and RDS experience.
• Strong PowerShell skills and full UK driving licence with own vehicle.
• Enhanced DBS check required.

Responsibilities

• Senior escalation point for complex IT support issues.
• Mentor junior engineers and work with the Support Team Leader.
• Manage installations and client projects from scoping to handover.
• Oversee servers, networking, CCTV, AV, telephony and computers.
• Conduct client site visits in the North East.

Skills

Windows desktop admin

Windows server admin

Microsoft 365 admin

Hyper-V

Backups

Networking

RDS experience

PowerShell

UK driving licence

DBS check

Job description

Lead Engineer – North Shields

One IT Support Ltd 17 Northumberland Square, North Shields, NE30 1PX Start Date28/10/2026

One IT Support Ltd is advertising a Lead Engineer role based mainly at its North Shields office (NE30), working 37.5 hours a week with client site visits mostly in the North East.

The role is the senior escalation point for complex support issues, working with the Support Team Leader, covering servers, networking, CCTV, AV, telephony and computers, plus installations and client projects from scoping to handover and mentoring junior engineers. The employer asks for expert Windows desktop and server skills, extensive Microsoft 365 administration, server management (Hyper‑V, backups), advanced networking, RDS experience, strong PowerShell and a full UK driving licence with own vehicle; an enhanced DBS check is required. Salary is described as competitive plus a retention bonus (no figure stated).

Details taken from the employer's careers page on 28 October 2026. Check the employer's page for the latest information.